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For Companies At a Glance
- Tasks: Manage access control, greet visitors, and respond to emergencies across multiple sites.
- Company: Ward Security offers comprehensive security solutions throughout the UK with over 1500 professionals.
- Benefits: Enjoy discounted gym memberships, cinema tickets, and a 24/7 Employee Assistance Programme.
- Why this job: Gain valuable experience in the security industry while enjoying flexible hours and a supportive culture.
- Qualifications: Must have an SIA Door Supervisor license, UK driving license, and customer service experience.
- Other info: Join a diverse team committed to growth and wellbeing, with training and development opportunities.
Job Opportunity: Contract Support Officer
Are you looking to gain more experience in the security industry? Are you an experienced security officer seeking flexible hours across multiple sites in South East UK? Join the South team at Ward and apply your skills and experience.
Role Overview
As a Contract Support Officer, you will manage access control, greet visitors, contractors, and staff, and be vigilant for suspicious activity. Your responsibilities include ID checks, responding to emergencies, and providing information to staff and visitors.
Candidate Requirements
- Customer service experience and excellent personal presentation
- Ability to handle busy sites and perform Front of House duties
- Flexibility to cover sickness, holidays, and last-minute events
Role Details
- Position: Contract Support Officer
- Pay Rate: £12.70 per hour
- Shift Pattern: Days, Nights, and Weekends (full flexibility required)
- Location: Sites in South regions
Requirements
- SIA Door Supervisor license
- UK Driving license and own vehicle (essential)
Benefits
Via our ReWard membership, enjoy:
- Discounted gym memberships
- Vouchers for restaurants and supermarkets
- Cinema tickets
- 24/7 Employee Assistance Programme
Additional benefits include licensing savings schemes, cycle-to-work schemes, pension, and life assurance.
Main Duties
- Ensure security of property and people
- Cover reception duties as needed
- Prevent unauthorized access and safeguard premises from damage
- Respond to emergencies and assist staff and visitors
- Patrol and monitor security equipment
- Manage access passes, keys, and security systems
- Prepare incident reports and logs
Must Haves
- Valid SIA license
- Valid CCTV license (desired)
- UK Driving license
- Minimum 1 year security experience
- Front of House/Reception experience
- Excellent communication and customer service skills
- High personal presentation standards
- IT proficiency and quick thinking
About Ward Security
Ward Security provides comprehensive security solutions across the UK, including CCTV, property management, guard services, key holding, patrols, and response systems. We employ over 1500 professionals nationwide.
Our Commitment
We aim to attract and retain top talent, fostering a culture of growth through our Training Academy, Leadership Development, and online learning. We prioritize wellbeing with mental health support, wellbeing platforms, and an inclusive culture recognized by awards. We are an equal-opportunity employer committed to diversity and inclusion, welcoming applicants of all backgrounds and characteristics.
Contract Support Officer - South employer: Ward Talent Team
Contact Detail:
Ward Talent Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Officer - South
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the South East UK area. Understanding local regulations and common security challenges can give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Ward Security. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Demonstrate your flexibility in your conversations with recruiters. Since the role requires covering various shifts, showing that you are adaptable and willing to work at short notice can make you a more attractive candidate.
✨Tip Number 4
Prepare for situational questions related to customer service and emergency response. Being able to articulate how you've handled similar situations in the past will showcase your experience and readiness for the role.
We think you need these skills to ace Contract Support Officer - South
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the security industry, particularly any roles that involved customer service or Front of House duties. Emphasise your SIA Door Supervisor license and any other qualifications that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Contract Support Officer role. Mention your flexibility to work various shifts and your ability to handle busy environments, as these are key aspects of the position.
Highlight Relevant Skills: In your application, focus on skills such as communication, vigilance, and IT proficiency. Provide examples of how you've successfully managed access control or responded to emergencies in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the security industry.
How to prepare for a job interview at Ward Talent Team
✨Showcase Your Customer Service Skills
As a Contract Support Officer, you'll be interacting with various people daily. Highlight your customer service experience during the interview, providing examples of how you've handled difficult situations or provided exceptional service in the past.
✨Demonstrate Flexibility and Adaptability
The role requires flexibility to cover shifts at short notice. Be prepared to discuss your availability and any previous experiences where you successfully adapted to changing circumstances or worked in a fast-paced environment.
✨Emphasise Your Security Knowledge
Familiarise yourself with security protocols and procedures relevant to the role. During the interview, mention your understanding of access control, emergency response, and incident reporting to show that you're well-prepared for the responsibilities.
✨Dress to Impress
Personal presentation is key in this role. Make sure to dress smartly for the interview, reflecting the high standards expected in the security industry. This will demonstrate your professionalism and attention to detail.
