At a Glance
- Tasks: Provide security and support across various sites in Birmingham.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy flexible hours, competitive pay, and great perks like gym discounts and cinema tickets.
- Other info: Opportunities for career growth through training and development programmes.
- Why this job: Gain valuable experience in the security industry while making a real difference.
- Qualifications: Must have SIA licence, driving licence, and experience as a Security Officer.
The predicted salary is between 25000 - 30000 € per year.
Are you looking to gain more experience within the security industry? Are you an experienced security officer looking for flexible hours across multiple sites in the Birmingham region of the UK and would like the opportunity to apply your skills and experience within the Ward Security team?
Role: Contract Support Officer
Pay Rate: £12.70 per hour
Shift Pattern: Days, Nights and Weekends (full flexibility required)
Location: Sites based in Birmingham
Role Requirements:
- Door Supervisor SIA licence
- UK Driving licence and use of own vehicle (essential)
Main Duties:
- To provide the security measures necessary for the safeguarding of the property and people within the premises.
- Cover reception duties if/when required (Front of House experience is desired).
- To protect the premises from possible unauthorised entry by use of force or illegal instruments whereby a loss of goods may result in subsequent damage to the client's business.
- To ensure effective security of the assigned patrol locations against damage by fire, water, theft or vandalism.
- To detect, where possible, those responsible for losses or malicious damage to the client's property.
- To ensure that all persons wishing to enter the premises are fully identified as belonging to either the authorised client's personnel or visitors whom the client management can verify.
- To ensure that all reasonable instructions the client issues are implicitly and swiftly acknowledged.
- To provide a robust and efficient emergency response system to any emergency within the premises/building.
- To offer advice/assistance to staff and visitors.
- Protect the premises, property and personnel from theft, damage and violence.
- Patrol the site and buildings to prevent fire, flood, theft and damage.
- Search premises and people as instructed.
- Provide access to cleaners and maintenance staff as instructed.
- Provide staff to assist, as directed, in support of programmes, corporate events and functions.
- Checking and validating all staff, visitors and contractors passes.
- Issue and log keys; ensure their security and safe return after use.
- Operating, monitoring and responding to installed security and safety systems including CCTV, access control, intruder and fire alarms.
- Maintaining a log of occurrences.
- Production of incident reports.
- Direct and assist visitors.
- Locking and unlocking of offices as necessary.
- Checking of firefighting equipment.
- Monitoring and overseeing the effective performance of security equipment.
- Comply with and operate site security instructions and policies.
- Comply with and operate site emergency and health protocols.
- Respond as necessary to emergencies, including assistance to the emergency services in the event of fire/bomb threats.
Must Haves:
- Valid SIA licence.
- Valid CCTV licence (desired, not essential).
- UK Drivers licence.
- Proven work experience as a Security Officer (minimum 1 year).
- Experience in Front of House/Reception duties.
- Excellent customer service and communication skills.
- High level of self-presentation.
- IT literate - Ability to operate detecting systems and emergency equipment.
- Quick thinking and problem-solving skills.
- A positive attitude to dealing with people and taking on challenges.
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognised in our Diversity Champion.
Contract Support Officer - Birmingham employer: Ward Talent Team
Ward Security is an excellent employer for those seeking a rewarding career in the security industry, particularly as a Contract Support Officer in Birmingham. With a strong commitment to employee wellbeing and development, we offer flexible working hours, comprehensive benefits including discounted gym memberships and a robust training academy for career growth, all within a supportive and inclusive work culture that values every team member.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support Officer - Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might know about openings at Ward Security. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of security protocols and emergency response systems. We want to see how you handle real-life scenarios, so think of examples from your past experience that showcase your skills.
✨Tip Number 3
Show off your customer service skills! As a Contract Support Officer, you'll be interacting with clients and visitors. Be ready to discuss how you've successfully managed difficult situations or provided excellent service in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Ward Security team.
We think you need these skills to ace Contract Support Officer - Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in security. We want to see how your skills match the role of Contract Support Officer, so don’t hold back on showcasing your SIA licence and any Front of House experience!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and why you’re a great fit for our team.
Show Your Personality:We love a bit of character! Let your personality shine through in your application. Share your passion for security and how you handle challenges – we’re looking for someone who can connect with both clients and colleagues.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Ward Talent Team
✨Know Your Stuff
Make sure you’re familiar with the role of a Contract Support Officer. Brush up on your security protocols, emergency response procedures, and customer service skills. Being able to discuss these confidently will show that you’re serious about the position.
✨Show Off Your Flexibility
Since the job requires full flexibility across various shifts, be prepared to discuss your availability. Highlight any previous experience working varied hours and how you managed it. This will demonstrate your commitment and adaptability.
✨Dress to Impress
First impressions matter! Dress smartly and maintain a professional appearance. As a security officer, self-presentation is key, so make sure you look the part during your interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think of examples from your past experiences where you successfully managed a crisis or dealt with difficult situations. This will help you stand out as a candidate who can think on their feet.
