Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor CCTV and alarms, dispatch teams, and support live incidents.
- Company: Join Ward Security, a leader in innovative security solutions.
- Benefits: Enjoy competitive pay, career growth, gym discounts, and more.
- Why this job: Be at the forefront of security operations and make a real difference.
- Qualifications: Must have a valid SIA CCTV Licence and strong communication skills.
- Other info: Flexible shifts, supportive team culture, and a focus on wellbeing.
The predicted salary is between 20000 - 30000 £ per year.
We are seeking a highly organised and proactive CCTV Advisor to join our National Operations Centre (Control Room) team. You’ll be at the heart of our operations monitoring CCTV and alarms, dispatching mobile teams, and supporting live incidents across a wide client base. This role is ideal for those with strong attention to detail, positive attitude, clear communication skills, and the flexibility for working hours.
Pay Rate: £13.70
Shift Pattern: Dayshifts 4 on 4 off
Location: Chatham, Kent (HQ)
Role Requirements:
- Must have a Valid SIA CCTV Licence
Benefits Include:
- Financial support for SIA Licensing and renewals
- Company Pension Scheme
- Life Assurance benefits
- Career progression, training, and development opportunities
- Additional benefits via our ReWard membership
- Discounted gym memberships
- Savings at major retailers and travel providers
- Restaurant and supermarket vouchers
- Cinema tickets
- Access to a 24/7 Employee Assistance Programme
Main Duties:
- Monitor multiple CCTV systems and alarms across client premises
- Respond to alerts and dispatch mobile officers as needed
- Maintain accurate logs and incident records using control room software
- Liaise with clients and internal teams professionally
- Follow strict data protection and escalation protocols
- Deliver clear and detailed handovers between shifts
Must Haves:
- Valid SIA CCTV Licence
- Experience in a control room or security coordination role
- Strong verbal communication and written reporting skills
- Ability to remain calm, alert, and responsive during critical incidents
- Tech-savvy with basic IT knowledge (incident logging, CCTV software, emails)
- Flexible, reliable, and able to cover shifts at short notice
- A team player with the confidence to make independent decisions
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
National Operations Centre - Advisor in Chatham employer: Ward Talent Team
Contact Detail:
Ward Talent Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Operations Centre - Advisor in Chatham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ward Security. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you can stay calm under pressure, which is key for the NOC Advisor role.
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, make sure you look professional. It shows respect for the opportunity and helps you feel more confident. Plus, you want to make a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace National Operations Centre - Advisor in Chatham
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with CCTV systems and any relevant control room roles. We want to see how your skills match up with what we’re looking for, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. Remember, communication is key in this role, so let’s see that in your writing!
Tailor Your Application: Take a moment to customise your application for the NOC Advisor position. Mention specific duties from the job description that you’re excited about and how your background fits. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Ward Talent Team
✨Know Your Stuff
Make sure you’re familiar with CCTV systems and the specific software used in control rooms. Brush up on your SIA licensing knowledge and be ready to discuss how you’ve handled incidents in the past.
✨Show Off Your Communication Skills
Since clear communication is key in this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated during critical situations or worked as part of a team.
✨Stay Calm Under Pressure
Prepare for situational questions that test your ability to remain calm and make decisions during emergencies. Think of scenarios where you had to act quickly and how you managed to keep a level head.
✨Flexibility is Key
Be ready to discuss your availability and willingness to cover shifts at short notice. Highlight any previous experience where you’ve had to adapt to changing schedules or unexpected situations.
