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- Tasks: Safeguard a facility while providing exceptional customer service and maintaining security.
- Company: Join Ward Security, a leading provider of security services across the UK.
- Benefits: Enjoy competitive pay, SIA licensing support, gym discounts, and a pension scheme.
- Other info: Join a diverse team with excellent training and progression opportunities.
- Why this job: Make a real difference in a dynamic environment while developing your career.
- Qualifications: Must have an SIA licence and proven experience in security.
The predicted salary is between 27200 - 28000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
We are seeking an experienced and adaptable Security Officer to safeguard a facility in Gillingham, Kent. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role Requirements:
- SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager.
- Always conduct yourself in a professional manner.
- Respond to emergencies.
- Deal with conflict in an appropriate manner if required.
- Write up incidents to the standard expected by Management.
- Carry out ID checks.
- Be vigilant to the Health and Safety risks.
- Work on own initiative.
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
Security Officer - Gillingham - Kent - England in Willington employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Gillingham - Kent - England in Willington
✨Tip Number 1
Get your SIA licence sorted if you haven't already! It's a must-have for this role, and having it ready shows you're serious about the job. Plus, we can help with financial support for licensing and renewal!
✨Tip Number 2
Brush up on your communication skills! As a Security Officer, you'll be the go-to person for staff and visitors. Practising clear and concise communication will make you stand out during interviews.
✨Tip Number 3
Show off your customer service experience! This role is all about providing exceptional service, so be ready to share examples of how you've handled challenging situations in the past.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Plus, we love seeing candidates who take the initiative to connect directly with our team.
We think you need these skills to ace Security Officer - Gillingham - Kent - England in Willington
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided exceptional customer service in the past!
Keep It Professional: Your application should reflect the professional demeanour we value. Use clear and concise language, and make sure your presentation is polished – just like you would in the role!
Communicate Clearly: Excellent communication skills are a must! When writing your application, ensure that your points are easy to understand and that you convey your thoughts effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Security Officer, such as ID checks and emergency response protocols. This will show that you're not just familiar with the role but also genuinely interested in it.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare to demonstrate your skills. Think of examples where you've effectively communicated with customers or handled conflicts. Practising clear and concise responses can help you shine during the interview.
✨Dress to Impress
First impressions matter! Dress professionally to reflect the polished demeanour expected of a Security Officer. A neat appearance not only boosts your confidence but also shows that you take the role seriously.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle various situations, like dealing with difficult customers or responding to emergencies. Having a few well-thought-out responses ready can set you apart from other candidates.