At a Glance
- Tasks: Ensure safety and professionalism at high-profile corporate sites while delivering exceptional customer service.
- Company: Join Ward Security, a leading provider of security solutions across the UK.
- Benefits: Enjoy competitive pay, SIA licence support, gym discounts, and ongoing training opportunities.
- Other info: Flexible shifts available with excellent career progression and a supportive team culture.
- Why this job: Be the first point of contact in a dynamic environment and make a real impact.
- Qualifications: Must have a valid SIA licence and 2 years of corporate security experience.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Corporate Security Officer with a strong background in managing high-profile single-manned sites? Do you take pride in delivering exceptional customer service while maintaining the highest standards of professionalism and security?
If you are confident working independently, thrive under pressure, and possess excellent communication and decision-making skills, we would like to hear from you.
We are currently seeking professional and experienced Corporate Security Officers to support prestigious client locations across London. This role is ideal for individuals with a proven background in front-of-house corporate security who can confidently manage sites autonomously while maintaining a polished and client-focused presence.
Role: Corporate Contract Support Security Officer
Location: London
Pay Rate: £14.80 per hour
Shift Pattern: Days, Nights & Weekends (12-hour shifts)
Minimum: 12 hours per week
Licence Required: Valid SIA Licence
About the Role
As a Corporate Contract Support Security Officer, you will act as the first point of contact for staff, clients, contractors, and visitors, ensuring a safe, secure, and professional environment at all times. Being fully flexible with shifts and working within a single-manned environment requires confidence, initiative, and the ability to remain calm and professional when responding to incidents or emergencies. The successful candidate will demonstrate excellent situational awareness, strong administrative capability, and the ability to manage multiple responsibilities independently.
Key Responsibilities
- Manage front-of-house security and reception duties professionally
- Carry out access control, visitor management, and ID checks
- Act as the main point of contact for all staff, visitors, and contractors
- Respond effectively to incidents, emergencies, and security concerns
- Maintain accurate incident reports and daily records
- Deliver exceptional customer service in a corporate environment
- Monitor CCTV, alarms, and security systems where required
- Ensure all health & safety procedures are followed
- Maintain a clean, professional, and welcoming environment
- Escalate issues appropriately to management or emergency services when necessary
- Work independently and use sound judgement in challenging situations
Essential Requirements
- Valid SIA Door Supervisor or Security Guarding Licence
- Minimum 2 years experience within Corporate Security
- Previous experience working on single-manned sites
- Excellent communication and customer service skills
- Strong report-writing and IT skills
- Professional appearance and confident demeanour
- Ability to remain calm under pressure and handle conflict professionally
- Excellent organisational and multitasking abilities
- Strong awareness of health & safety and emergency procedures
- Full 5-year checkable employment history
- Experience using CCTV, access control, and emergency systems
Benefits
- Financial support towards SIA licence renewal
- Cycle to Work salary sacrifice scheme
- Company pension scheme
- Life Assurance benefits
- Employee referral programme
- Ongoing training, development, and progression opportunities
Additional Employee Benefits
- Discounted gym memberships
- Retail and travel discounts
- Restaurant and supermarket vouchers
- Cinema ticket discounts
- 24/7 Employee Assistance Programme
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision. We look after our people; our people look after our clients. We aim to retain and attract the very best of both.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder.
We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Contract Support Officer - London - England in Walworth employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and individual contributions. Our employees benefit from ongoing training and development opportunities through our in-house Training Academy and Leadership Development Programme, ensuring a clear career path. With competitive pay, comprehensive benefits including financial support for SIA licence renewal, and a strong commitment to employee wellbeing, we create a rewarding environment for our Corporate Contract Support Security Officers in the vibrant city of London.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support Officer - London - England in Walworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to corporate security. Think about scenarios where you've demonstrated excellent customer service or handled emergencies. We want you to shine when it’s your time to impress!
✨Tip Number 3
Show off your skills! If you have experience with CCTV, access control, or emergency systems, be ready to discuss these in detail. Highlighting your technical know-how can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Contract Support Officer - London - England in Walworth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Contract Support Officer role. Highlight your experience in corporate security, especially if you've worked on single-manned sites. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills:Since delivering exceptional customer service is key in this role, share specific examples of how you've excelled in this area. Whether it’s handling a tricky situation or going above and beyond for a client, let us know how you shine!
Be Professional and Polished:Your application should reflect the professional image we uphold at Ward Security. Use clear language, check for typos, and ensure your formatting is neat. First impressions count, even on paper!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Ward Security
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Corporate Contract Support Security Officer. Familiarise yourself with key tasks like access control, incident management, and customer service. This will help you confidently discuss how your experience aligns with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, prepare examples from your past experiences where you’ve gone above and beyond for clients or handled difficult situations professionally. Highlighting these moments will demonstrate your suitability for the role.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations, especially in high-pressure environments. Think of scenarios related to security incidents or emergencies and outline your thought process and actions. This shows your ability to remain calm and make sound decisions.
✨Dress the Part
First impressions matter, especially in a corporate security role. Dress professionally and ensure your appearance is polished. This not only reflects your understanding of the role but also sets the tone for how you’ll represent the company.
