At a Glance
- Tasks: Ensure safety and provide exceptional customer service at a prominent facility.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy competitive pay, pension scheme, gym discounts, and career development opportunities.
- Other info: Inclusive workplace with a focus on employee wellbeing and growth.
- Why this job: Be part of a friendly team while making a real difference in security.
- Qualifications: Must have SIA licence and proven experience in security roles.
The predicted salary is between 28000 - 30000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now!
We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Newbury, RG14. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role: Security Officer
Pay Rate: £13.45 per hour
Shift Pattern: 3 days, 3 nights, 3 off (56 hours per week)
Location: Newbury
Role Requirements:
- SIA Licence and UK Manual driving licence
Benefits include:
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Corporate Security (min 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager.
- Always conduct yourself in a professional manner.
- Respond to emergencies.
- Deal with conflict in an appropriate manner if required.
- Write up incidents to the standard expected by Management.
- Carry out ID checks.
- Be vigilant to the Health and Safety risks.
- Work on own initiative.
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision. We look after our people; our people look after our clients. We aim to retain and attract the very best of both.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - Newbury, RG14 - England in Tilehurst employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture in Newbury. Our commitment to employee growth is evident through our in-house Training Academy and Leadership Development Programme, ensuring that every team member has the opportunity to advance their career. With a range of benefits including a company pension scheme, life assurance, and access to discounts and wellness programmes, we strive to create a rewarding environment where our employees can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Newbury, RG14 - England in Tilehurst
✨Tip Number 1
Get your networking game on! Reach out to people in the security industry, attend local events, or join online forums. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Practice your communication skills! Since excellent communication is key for this role, try role-playing scenarios with friends or family. This will help you feel more confident when interacting with potential employers.
✨Tip Number 3
Show off your customer service skills during interviews! Be ready to share examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate that you're the right fit for the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Security Officer - Newbury, RG14 - England in Tilehurst
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided exceptional customer service in the past!
Keep It Professional:Your application should reflect the professional demeanour we value. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Be Yourself:Let your personality shine through! We’re looking for someone who can maintain a positive mindset, so don’t hesitate to share how you tackle challenges with a smile.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge, especially the protocols and procedures relevant to the role. Be ready to discuss your previous experiences in security and how they relate to the responsibilities outlined in the job description.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or handled conflicts in the past.
✨Demonstrate Professionalism
Dress smartly and maintain a professional demeanour throughout the interview. This role requires a polished appearance, so make sure you reflect that in your presentation during the interview.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like emergencies or difficult customers. Think through potential scenarios and how you would respond, showcasing your problem-solving skills and ability to stay calm under pressure.
