At a Glance
- Tasks: Safeguard a facility while providing exceptional customer service and maintaining security.
- Company: Join Ward Security, a leading provider of security services across the UK.
- Benefits: Enjoy competitive pay, SIA licensing support, gym discounts, and a pension scheme.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real difference in a dynamic environment while developing your career.
- Qualifications: Must have an SIA licence and proven experience in security.
The predicted salary is between 27000 - 28000 € per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
We are seeking an experienced and adaptable Security Officer to safeguard a facility in Gillingham, Kent. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role Requirements:
- SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager.
- Always conduct yourself in a professional manner.
- Respond to emergencies.
- Deal with conflict in an appropriate manner if required.
- Write up incidents to the standard expected by Management.
- Carry out ID checks.
- Be vigilant to the Health and Safety risks.
- Work on own initiative.
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
Security Officer - Gillingham - Kent - England in Teynham employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Gillingham, Kent. Our commitment to employee growth is evident through our in-house Training Academy and Leadership Development Programme, ensuring that every team member has the opportunity to advance their career. With a range of benefits including financial support for SIA licensing, a comprehensive pension scheme, and access to exclusive discounts, we truly value our employees and their well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Gillingham - Kent - England in Teynham
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle emergencies or conflicts, and be ready to showcase your excellent communication skills and customer service experience.
✨Tip Number 3
Dress to impress! Make sure you present yourself professionally, as first impressions matter. A polished appearance will reflect your commitment to maintaining a professional demeanour.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, you'll find all the latest job openings and benefits we offer right there.
We think you need these skills to ace Security Officer - Gillingham - Kent - England in Teynham
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided exceptional customer service in the past!
Keep It Professional:Your application should reflect the professional demeanour we value. Use clear and concise language, and make sure your presentation is polished – just like you would in the role!
Communicate Clearly:Excellent communication skills are a must! When writing your application, ensure that your points are easy to understand and showcase your ability to convey information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge and experience. Be ready to discuss specific situations where you demonstrated your skills, like handling emergencies or conducting ID checks. This shows you’re not just familiar with the role but have practical experience.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or handled conflicts in the past. This will highlight your ability to maintain a professional demeanour.
✨Dress the Part
First impressions matter! Make sure you present yourself professionally during the interview. Wear smart attire that reflects the polished image expected of a Security Officer. This demonstrates your understanding of the role's requirements.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult visitor or responding to an emergency. Think through your responses ahead of time, focusing on how you would remain calm and resourceful under pressure.
