At a Glance
- Tasks: Safeguard a prominent facility while providing exceptional customer service.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy competitive pay, pension scheme, and discounts on gym memberships and retail.
- Other info: Be part of a supportive team with a focus on personal development.
- Why this job: Make a real difference in a dynamic environment with growth opportunities.
- Qualifications: Must have SIA licence and proven experience as a Security Officer.
The predicted salary is between 30000 - 40000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security.
You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Pay Rate: £14.85 per hour
- Shift Pattern: Monday – Friday 09:00 – 21:00
- Location: London W1S 1JD
Role Requirements:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Corporate Security (min 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager.
- Always conduct yourself in a professional manner.
- Respond to emergencies.
- Deal with conflict in an appropriate manner if required.
- Write up incidents to the standard expected by Management.
- Carry out ID checks.
- Be vigilant to the Health and Safety risks.
- Work on own initiative.
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognised in our Diversity Champion.
Security Officer - London - W1S 1JD - England in Surrey employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - London - W1S 1JD - England in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle emergencies or conflicts, and be ready to showcase your excellent communication skills. We want to see that professional demeanour shine through!
✨Tip Number 3
Don’t forget to highlight your IT skills! Being tech-savvy is a big plus in this role, so make sure to mention any relevant experience with security systems or emergency equipment during your conversations.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and benefits we offer, making it easier for you to land that dream job with us.
We think you need these skills to ace Security Officer - London - W1S 1JD - England in Surrey
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous security experience in your application. We want to see how you've handled similar roles and what skills you bring to the table, especially in customer service and communication.
Keep It Professional: Your application should reflect the professional attitude we value. Use clear and concise language, and make sure your presentation is polished. This sets the tone for how you’ll represent us as a Security Officer.
Be Specific About Your Skills: When detailing your skills, focus on those that align with the job description. Mention your IT proficiency, multitasking abilities, and any surveillance skills you have. We love seeing candidates who can connect their skills directly to the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge before the interview. Be ready to discuss your previous experience as a Security Officer, including specific situations where you demonstrated excellent customer service and handled emergencies. This will show that you understand the role and can apply your skills effectively.
✨Showcase Your Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with staff and visitors in past roles. This will help you demonstrate your ability to provide clear information and handle conflicts professionally.
✨Dress to Impress
First impressions matter! Make sure you present yourself in a professional manner. Wear smart attire that reflects the polished image expected of a Security Officer. This not only shows respect for the interviewers but also aligns with the professional demeanour required for the job.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would respond to various situations, such as dealing with a difficult visitor or managing an emergency. Practising these responses will help you feel more confident and show that you're proactive and resourceful.