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- Tasks: Safeguard a facility while providing exceptional customer service and maintaining security.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy competitive pay, SIA licensing support, and discounts on gym memberships and retail.
- Other info: Opportunities for training and progression within a supportive team.
- Why this job: Make a real difference in a dynamic environment while developing your career.
- Qualifications: Must have a valid SIA licence and proven experience as a Security Officer.
The predicted salary is between 27000 - 28000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Security Officer to safeguard a facility in Gillingham, Kent.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Pay Rate: £13.07 per hour
- Shift Pattern: Friday (09:00 - 21:00), Saturday (09:00 - 21:00), Sunday (07:00 - 19:00) - 36 hours per week
- Location: Shopping Centre, Gillingham, Kent
Role Requirements: SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email
- Report any issues to the supervisor or duty manager
- Always conduct yourself in a professional manner
- Respond to emergencies
- Deal with conflict in an appropriate manner if required
- Write up incidents to the standard expected by Management
- Carry out ID checks
- Be vigilant to the Health and Safety risks
- Work on own initiative
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognised in our Diversity Champion.
Security Officer - Gillingham - Kent - England in Surrey employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Gillingham - Kent - England in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle emergencies or conflicts, and be ready to showcase your excellent communication skills. We want to see that you can keep calm under pressure!
✨Tip Number 3
Show off your customer service skills during interviews! Remember, as a Security Officer, you'll be the face of the company. Share examples of how you've provided exceptional service in the past to impress your potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Security Officer - Gillingham - Kent - England in Surrey
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided excellent customer service in the past, so don’t hold back!
Keep It Professional: Your application should reflect the professional demeanour we value. Use clear and concise language, and make sure your presentation is polished. Remember, first impressions count!
Communicate Clearly: Excellent communication skills are a must for this role. When writing your application, ensure that your points are easy to understand and well-structured. This will show us you can communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge before the interview. Be ready to discuss your previous experience as a Security Officer, including specific situations where you demonstrated excellent customer service and communication skills. This will show that you understand the role and can handle the responsibilities.
✨Dress to Impress
Since this role requires a professional appearance, make sure you dress smartly for the interview. A polished look not only reflects your professionalism but also aligns with the expectations of maintaining a clean and professional environment in the job.
✨Practice Your Communication Skills
Given the emphasis on communication in the job description, practice articulating your thoughts clearly and concisely. You might want to prepare answers to common interview questions and even role-play scenarios where you need to provide information or handle conflict.
✨Show Your Problem-Solving Skills
Be prepared to discuss how you've dealt with challenges in the past. Think of examples where you had to be resourceful and proactive, especially in emergency situations. This will demonstrate your ability to think on your feet and maintain a positive mindset under pressure.