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- Tasks: Ensure safety and security while providing exceptional customer service in a dynamic environment.
- Company: Join Ward Security, a leading provider of security solutions across the UK.
- Benefits: Enjoy competitive pay, SIA licensing support, and a range of employee perks.
- Other info: Opportunities for growth through training and a supportive team culture.
- Why this job: Make a real difference in a prominent London facility while developing your career.
- Qualifications: Must have a valid SIA license and strong communication skills.
The predicted salary is between 33100 - 44000 ÂŁ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way?
We are seeking an experienced and adaptable Duty site Manager to support, build and drive strong team dynamic in a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanor alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Role Requirements: SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits we offer via our ReWard membership: Discounted gym membership, Discounts at major retailers and travel suppliers, Restaurant and Supermarket vouchers, Cinema tickets, Access to 24/7 free Employee Assistance programme
Must have:
- Valid Frontline SIA license
- Proven work experience as a Cooperate Security Officer - min 1 year
- Good customer service and communication skills
- High level of self-presentation
- Basic IT skills
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Main Duties:
- Act as a point of contact and information center to staff and visitors and tenants
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
- Investigate and take the appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels – verbally, written, phone and by security radios
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion.
Duty Security Manager - EC3M, London - England in Surrey employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Security Manager - EC3M, London - England in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Duty Security Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security management. Think about scenarios where you've demonstrated excellent customer service or handled emergencies. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to research the company! Understanding Ward Security’s values and services will help you tailor your responses during interviews. Show them that you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 4
Apply through our website for the best chance of landing that job! It shows you're serious about joining the team and makes it easier for us to keep track of your application. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Duty Security Manager - EC3M, London - England in Surrey
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided exceptional customer service in the past, so don’t hold back!
Keep It Professional: Your application should reflect the professional demeanour we value at StudySmarter. Use clear language, check for typos, and present yourself well – it’s all part of making a great first impression!
Be Yourself: We love a positive mindset! Let your personality shine through in your application. Share your approach to problem-solving and how you maintain a good attitude when faced with challenges.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge before the interview. Be ready to discuss your previous experiences in the security sector, especially any specific situations where you had to think quickly or handle emergencies. This will show that you’re not just familiar with the role but also capable of managing real-life challenges.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've effectively communicated with team members or customers in past roles. This will demonstrate your ability to maintain a professional demeanour while providing exceptional customer service.
✨Dress to Impress
First impressions matter, especially in a security role. Make sure you present yourself well by dressing professionally. A polished appearance not only reflects your personal standards but also aligns with the expectations of maintaining a clean and professional environment.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific scenarios, such as dealing with trespassers or responding to emergencies. Think through your responses ahead of time, focusing on your problem-solving skills and positive attitude. This will help you convey your quick thinking and readiness to tackle challenges head-on.