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- Tasks: Ensure safety and security while delivering a welcoming front-of-house experience.
- Company: Join Ward Security, a leading provider of security services in the UK.
- Benefits: Earn £16.38 per hour with great perks like a pension and life assurance.
- Other info: Enjoy career growth opportunities through training and development programmes.
- Why this job: Be part of a friendly team and make a real difference in people's safety.
- Qualifications: Must have a valid SIA licence and excellent customer service skills.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for a professional and dependable Front of House Security Officer to join our team in London. In this role, you will be responsible for ensuring the safety and security of our clients, visitors, and staff while delivering a welcoming and professional front-of-house experience.
Your duties will include:
- Monitoring and patrolling the premises
- Managing access control
- Responding promptly to incidents
- Maintaining a visible and reassuring presence
The ideal candidate will be confident, well-presented, and customer-focused, with excellent communication skills and a proactive, positive attitude. You will play a key role in providing an efficient, courteous, and effective service to our clients and visitors.
Must have:
- Valid SIA licence - CCTV desirable
- Good customer service and communication skills
- Experience within a similar position is preferred
- 5-year checkable work history
Duties:
- Able to carry out regular patrols
- Quick learner with the ability to adapt
- Comfortable standing for long periods
- Responsible for opening and closing the building and terraces
- Delivers excellent customer service
- Capable of working effectively under pressure
- Able to de-escalate situations, including incidents involving young people and anti-social behaviour
- Provide First Aid assistance when required
- Able to interact with stakeholders and tenants
- Prepared to respond to any incidents that may occur (full training will be provided on site)
Benefits include:
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Ward Security provides security services solutions to a range of UK businesses. We seek the best talent to uphold our vision: “We look after our people; our people look after our clients.”
Why Work For Us? Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognised in our Diversity Champion.
Front of House Officer - Sancroft - England in Suffolk employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Officer - Sancroft - England in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at Ward Security. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an interview, be ready to demonstrate your customer service and communication skills. Share examples of how you've handled tough situations in the past.
✨Tip Number 3
Dress to impress! As a Front of House Officer, first impressions matter. Make sure you look sharp and professional when you meet with recruiters or during interviews. It shows you're serious about the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Front of House Officer - Sancroft - England in Suffolk
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Officer position. Highlight your relevant skills, like customer service and communication, and relate them directly to the job description. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at Ward Security
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Front of House Security Officer. Familiarise yourself with the key duties like monitoring premises and managing access control. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be prepared to discuss your previous experiences in delivering excellent customer service. Think of specific examples where you went above and beyond to assist clients or de-escalate situations. This will highlight your proactive attitude and ability to handle pressure.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Dress professionally and ensure you look well-presented for the interview. This not only reflects your understanding of the job but also shows respect for the interviewers and the company culture.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with anti-social behaviour or responding to incidents. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure. This will demonstrate your readiness for the challenges of the role.