At a Glance
- Tasks: Provide top-notch security and customer service at a prominent facility in London.
- Company: Join Ward Security, a leader in providing innovative security solutions across the UK.
- Benefits: Enjoy competitive pay, SIA licensing support, gym discounts, and a supportive work environment.
- Other info: Opportunities for career growth and personal development through our in-house training programmes.
- Why this job: Make a real difference while developing your skills in a dynamic and inclusive workplace.
- Qualifications: Must have a valid SIA license and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
We are seeking an experienced and adaptable Dedicated Contract Support Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role Requirements:- SIA License
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
- Valid Frontline SIA license
- Proven work experience as a Corporate Security Officer - min 1 year
- Good customer service and communication skills
- High level of self-presentation
- Basic IT skills
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
- Act as a point of contact and information centre to staff, visitors, and tenants
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal, are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets
- Investigate and take the appropriate lawful action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels verbally, written, phone, and by security radios
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
Dedicated Contract Support Officer - Canary Wharf - London - England in Stratford employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture in the heart of Canary Wharf, London. Our commitment to employee growth is evident through our in-house Training Academy and Leadership Development Programme, alongside a comprehensive benefits package that includes financial support for SIA licensing, wellness initiatives, and exclusive discounts. Join us to be part of a team that values your contributions and fosters a positive environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Dedicated Contract Support Officer - Canary Wharf - London - England in Stratford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ward Security. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since excellent communication is key for this role, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experience where you had to think on your feet or handle a challenging situation. Be ready to share these stories during your interview to demonstrate your quick thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our team at Ward Security.
We think you need these skills to ace Dedicated Contract Support Officer - Canary Wharf - London - England in Stratford
Some tips for your application 🫡
Show Off Your Security Experience:Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided exceptional service in the past!
Communicate Clearly:Since excellent communication skills are a must, ensure your application is clear and concise. Use straightforward language and make it easy for us to see your strengths.
Keep It Professional:Your application should reflect the professional demeanour we value. Pay attention to your presentation, both in your writing and any documents you submit.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge and protocols. Be prepared to discuss your previous experience in the security sector, especially any specific situations where you had to respond to emergencies or handle difficult situations.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think of examples where you've successfully communicated with staff or visitors, and be ready to demonstrate your ability to convey information effectively.
✨Demonstrate Professionalism
Dress smartly and maintain a polished appearance for the interview. This role requires a high level of self-presentation, so make sure you embody that from the moment you walk in. Your demeanour should reflect the professionalism expected in the position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to multitask. Prepare for hypothetical scenarios related to security incidents or customer service challenges, and think through how you would handle them while maintaining a positive attitude.
