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- Tasks: Ensure safety and security while providing a welcoming front-of-house experience.
- Company: Join Ward Security, a leading provider of security services in the UK.
- Benefits: Earn £14.80 per hour with great perks like a pension and life assurance.
- Other info: Enjoy career growth opportunities through our in-house training and development programmes.
- Why this job: Make a real difference by keeping clients and visitors safe in a dynamic environment.
- Qualifications: Must have a valid SIA licence and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a professional and dependable Front of House Security Officer to join our team in London. In this role, you will be responsible for ensuring the safety and security of our clients, visitors, and staff while delivering a welcoming and professional front-of-house experience.
Your duties will include:
- Monitoring and patrolling the premises
- Managing access control
- Responding promptly to incidents
- Maintaining a visible and reassuring presence
The ideal candidate will be confident, well-presented, and customer-focused, with excellent communication skills and a proactive, positive attitude. You will play a key role in providing an efficient, courteous, and effective service to our clients and visitors.
Security SIA licence essential.
Benefits include:
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Must have:
- Valid SIA licence - CCTV desirable
- Good customer service and communication skills
- Experience within a similar position is preferred
- 5-year checkable work history
Duties:
- Able to carry out regular patrols
- Quick learner with the ability to adapt
- Comfortable standing for long periods
- Responsible for opening and closing the building and terraces
- Delivers excellent customer service
- Capable of working effectively under pressure
- Able to de-escalate situations, including incidents involving young people and anti-social behaviour
- Provide First Aid assistance when required
- Able to interact with stakeholders and tenants
- Prepared to respond to any incidents that may occur (full training will be provided on site)
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognised in our Diversity Champion.
Front of House Officer - London - SE1 - England in Somerset employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Officer - London - SE1 - England in Somerset
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Ward Security. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Show off your skills! If you have experience in customer service or security, be ready to share specific examples during interviews. We want to hear how you've handled tough situations and provided excellent service.
✨Tip Number 3
Dress to impress! As a Front of House Officer, first impressions matter. Make sure you look professional and well-presented for any interviews or meet-ups. It shows you take the role seriously.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, you'll find all the latest job openings and updates directly from us. Don't miss out on your chance to join our amazing team!
We think you need these skills to ace Front of House Officer - London - SE1 - England in Somerset
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Officer position. Highlight your relevant skills, like customer service and communication, and mention any experience that aligns with the duties listed in the job description.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at Ward Security
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Front of House Security Officer. Familiarise yourself with the key duties like monitoring premises, managing access control, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires excellent communication skills, prepare examples from your past experiences where you've effectively communicated with clients or de-escalated situations. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Dress professionally and ensure you look well-presented. This not only reflects your understanding of the job but also shows respect for the interview process.
✨Prepare for Situational Questions
Expect questions that assess how you'd handle specific situations, such as dealing with anti-social behaviour or responding to incidents. Think of relevant examples from your experience and be ready to discuss how you would approach these challenges while maintaining a positive attitude.