At a Glance
- Tasks: Lead a security team, ensuring top-notch customer service and safety standards.
- Company: Join Ward Security, a leader in providing innovative security solutions across the UK.
- Benefits: Enjoy competitive pay, pension schemes, gym discounts, and a supportive work environment.
- Other info: Opportunities for growth through training and a commitment to diversity and inclusion.
- Why this job: Make a real difference in security while developing your leadership skills.
- Qualifications: Must have SIA licence and experience in a supervisory security role.
The predicted salary is between 33100 - 39900 £ per year.
Do you have proven security experience, strong leadership skills, and excellent communication abilities? Do you lead by example, deliver exceptional customer service, and always maintain a professional and confident presence? Are you able to stay calm, positive, and decisive when faced with challenges? Apply now!
We are seeking an experienced and adaptable Security Team Leader to oversee security operations at a prominent corporate facility in London, EC1A 4HD. The successful candidate will be responsible for leading and supporting a security team, ensuring the highest standards of customer service, maintaining a clean and professional environment, and upholding robust security procedures.
You will have a strong background in the security sector, demonstrate leadership and decision-making capabilities, be IT proficient, and always present a polished and professional image. Excellent communication skills are essential, as you will act as a key point of contact for staff, visitors, and management. You will oversee ID checks, respond to and manage incidents and emergencies, and ensure your team operates in line with site and company standards.
Role Requirements:
- Valid SIA Licence
- CCTV Licence
- Proven experience in a supervisory or leadership security role (minimum 1 year)
- Minimum 2 years experience within corporate security
- Excellent customer service and communication skills
- Professional attitude and presentation
- Ability to produce clear, concise verbal and written reports
- Strong organisational and multitasking skills
- Ability to lead, motivate, and support a security team
- Proactive and resourceful approach to problem-solving
- Surveillance skills with strong attention to detail
- IT literate, with the ability to operate detection systems and emergency equipment
- 5-year checkable work history
Main Duties:
- Act as the primary point of contact for staff, visitors, and contractors
- Lead and support the on-site security team, ensuring compliance with procedures
- Ensure visitors and callers receive clear, accurate, and professional information in person, by phone, or email
- Manage and escalate incidents to management as required
- Maintain a professional presence and set standards for the team
- Respond to and manage emergencies effectively
- Handle conflict appropriately and confidently
- Ensure incident reports are completed accurately and to company standards
- Oversee ID checks and access control
- Maintain vigilance regarding Health & Safety risks
- Work independently and make sound operational decisions
- Supervise cleaning staff to ensure reception, foyer, staff areas, and boardrooms remain clean and presentable
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision. We look after our people; our people look after our clients. We aim to retain and attract the very best of both.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Team Leader - London - EC1A 4HD - England in Seven Sisters employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. Our London-based team leaders benefit from comprehensive training programmes, competitive pay, and a range of perks including discounted gym memberships and a robust Employee Assistance Programme, all while working in a dynamic corporate environment that values diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - London - EC1A 4HD - England in Seven Sisters
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Being able to share these stories will demonstrate your capability as a Team Leader.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows that you’re engaged and serious about the role. Ask about the team dynamics, challenges they face, or how success is measured in the position.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Team Leader - London - EC1A 4HD - England in Seven Sisters
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your proven security experience and any leadership roles you've held. We want to see how you've led teams and handled challenges in the past, so don’t hold back!
Be Professional and Polished:Since this role is all about maintaining a professional presence, ensure your application reflects that. Use clear language, check for typos, and present yourself as the confident leader we’re looking for.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific skills like customer service and communication abilities that align with what we value at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Ward Security
✨Know Your Security Stuff
Make sure you brush up on your security knowledge before the interview. Understand the latest trends in security operations, and be ready to discuss your previous experiences in detail. This will show that you're not just a leader but also someone who knows the ins and outs of the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will help demonstrate your ability to lead by example and maintain a professional presence, which is crucial for the role.
✨Practice Your Communication
Since excellent communication skills are essential for this position, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you would handle various scenarios, such as managing incidents or providing customer service.
✨Dress the Part
First impressions matter! Make sure you present yourself in a polished and professional manner. Choose an outfit that reflects the seriousness of the role and aligns with the company's standards. This will not only boost your confidence but also show that you take the opportunity seriously.
