Security Officer - London - EC3A 5AF (Full Time) - England

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way?

We are seeking an experienced and adaptable Security Officer to safeguard a prominent site in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.

Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

• Pay Rate: £13.85 per hour
• Shift Pattern: Monday - Friday Days 08:00 - 17:00, 45 hours per week
• Location: London, EC3A 5AF

Role Requirements:

• SIA License

Benefits include:

• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities
• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Must have:

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Security Officer (min 1 year)
• Professional attitude and appearance
• Ability to deliver succinct and clear verbal and written reports where necessary
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Experience within a Corporate Security (min 1 year)
• Surveillance skills and detail orientation
• 5-year checkable work history
• IT literate - Ability to operate detecting systems and emergency equipment

Main Duties:

• Act as a point of contact and information centre to staff and visitors.
• Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
• Report any issues to the supervisor or duty manager.
• Always conduct yourself in a professional manner.
• Respond to emergencies.
• Deal with conflict in an appropriate manner if required.
• Write up incidents to the standard expected by Management.
• Carry out ID checks.
• Be vigilant to the Health and Safety risks.
• Work on own initiative.
• Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.

Ward Security provides security services solutions to a range of UK businesses. We seek the best talent to uphold our vision: “We look after our people; our people look after our clients.”

Why Work For Us? Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.