At a Glance
- Tasks: Monitor campus security and coordinate incidents in a dynamic 24/7 control room.
- Company: Join Ward Security, a leading provider of innovative security solutions across the UK.
- Benefits: Enjoy competitive pay, gym discounts, and a supportive wellbeing programme.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make a real difference in campus safety while developing your career in security.
- Qualifications: SIA Frontline & CCTV Licence required; experience in security or CCTV operations preferred.
The predicted salary is between 30000 - 32000 £ per year.
Pay: £15.50 per hour
Shifts: 4 days / 4 off / 4 nights (42 hours per week)
We are recruiting an experienced and proactive CCTV Operator to support a 24/7 University Control Room. You will act as the central point for campus security, coordinating incidents, supporting the Security Team, and ensuring the safety of students, staff, visitors, and property.
Benefits
- Cycle-to-work scheme, pension, life assurance
- Referral bonus, training & development
- ReWard perks: gym discounts, retailer & travel savings, restaurant and supermarket vouchers, cinema tickets
- 24/7 Employee Assistance Programme
Role Responsibilities
- Deliver and supervise in-house security services across campus
- Coordinate Security staff and ensure adequate resource cover
- Gather and share intelligence affecting University safety
- Support preparation for Martyn’s Law (launch Spring 2027)
- Oversee physical and electronic patrols to deter crime and anti-social behaviour
- Deploy resources effectively and maintain task/event schedules
- Respond quickly to alarms, incidents, and safety concerns
- Operate all control room systems (CCTV, radios, access control, databases)
- Lead incident management from minor issues to critical situations
- Produce accurate incident reports and identify or escalate risks
- Liaise with Police and external agencies when required
- Ensure 24/7 contact and response coverage across all areas
- Monitor contractors and ensure compliance
- Adjust working hours when necessary and complete required training
- Follow all legislation, policies, and instructions from Security Management
- Carry out additional duties as required by the department
Requirements
- Valid SIA Frontline & CCTV Licence (essential)
- At least 1 year experience as a Security Officer or CCTV Operator
- Excellent communication, customer service, and team motivation skills
- Strong personal presentation and professional attitude
- IT literate; able to operate security/emergency systems
- Experience with Microsoft Word, Excel, PowerPoint
- Quick thinker with good problem-solving ability
- Proactive, reliable, and confident dealing with people
- 5-year checkable work history
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
CCTV Operator - High Wycombe - HP11 2JZ - England in Ridgmont employer: Ward Security
At Ward Security, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises the wellbeing of our employees. With comprehensive benefits including a Cycle-to-Work scheme, pension, life assurance, and access to our in-house Training Academy for career development, we empower our CCTV Operators in High Wycombe to thrive both personally and professionally. Join us to be part of a dedicated team that values diversity and fosters growth, ensuring a rewarding experience in a vital role within campus security.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operator - High Wycombe - HP11 2JZ - England in Ridgmont
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might know about CCTV Operator roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your incident management skills. Think of examples from your past experience where you handled tricky situations. We want to see how you think on your feet!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the latest CCTV and security systems. Being IT literate is key, so don’t hesitate to mention any relevant software you’ve used before.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CCTV Operator - High Wycombe - HP11 2JZ - England in Ridgmont
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a CCTV Operator. We want to see how your skills match the job description, so don’t be shy about showcasing your SIA Licence and any previous roles in security.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proactive approach and how you can contribute to campus safety – we love a good story!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your key achievements and experiences that relate to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Ward Security
✨Know Your Systems
Familiarise yourself with the CCTV and control room systems mentioned in the job description. Being able to discuss your experience with these systems will show that you're prepared and knowledgeable, which is crucial for a role that requires quick thinking and problem-solving.
✨Demonstrate Communication Skills
As a CCTV Operator, you'll need excellent communication skills. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will help you stand out as someone who can coordinate incidents and support the security team.
✨Showcase Your Proactivity
Highlight instances where you've taken initiative in previous roles. Whether it was improving a process or responding to an incident, demonstrating your proactive nature will align well with the expectations of the role and show that you can handle responsibilities effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would respond to various incidents or emergencies. Practising your responses will help you articulate your thought process clearly and demonstrate your ability to manage critical situations.
