Account Manager in Reading

Are you ready to take the next step in your security management career?

Join us and help shape a safer, stronger future — for our clients, our teams, and our communities.

AtWard Security , we’re looking for a drivenAccount Manager to take ownership of a key client portfolio within our South Region.

If you’re a confident leader with a passion for operational excellence, people development, and client satisfaction, this is your opportunity to play a pivotal role in shaping the future of a growing and respected security business.

The Role

AsAccount Manager , you’ll be fully accountable for the operational and financial performance of your designated account portfolio.

You’ll lead from the front, managing security teams, building strong client relationships, and ensuring all contractual, compliance, and health & safety standards are met.

You’ll act as the primary point of contact for clients, while working closely with senior leaders and internal departments to deliver a consistently high-quality service.

Role: Account Manager

Pay Rate : £44,000 per annum

Location : South Region – Reading and surrounding areas

Role Requirements : SIA Licence

Key Responsibilities

• Lead and oversee day-to-day security operations, ensuring excellence in service delivery
• Manage and motivate site-based teams, setting clear standards and leading by example
• Conduct client contract review meetings, producing accurate reports and action plans
• Ensure all site documentation, assignment instructions, and procedures are accurate and compliant
• Carry out and support risk assessments to identify and mitigate security risks
• Support audits and quality management systems in line withISO 9001
• Assist with mobilisation of new contracts and growth of the regional portfolio
• Liaise with supervision, response teams, community police, and internal stakeholders
• Support recruitment, induction, training, supervision, and performance appraisals
• Promote and uphold Company Health & Safety and Environmental policies
• Contribute to business development, marketing activities, and new opportunities
• Attend management meetings and collaborate with fellow Account Managers to share best practice

What We’re Looking For

Essential Experience & Skills

• Minimum 3 years’ experience in the manned security industry
• At least 2 years’ management experience
• Valid SIA Licence
• Strong working knowledge of Microsoft Office
• Excellent organisational, communication, and administration skills
• Proven leadership ability with a focus on team motivation and performance

Personal Attributes

• Self‑motivated, proactive, and adaptable
• Professional, confident, and well‑presented
• Strong written and spoken English
• Flexible, collaborative, and solution‑focused

Benefits include:

• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

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