At a Glance
- Tasks: Lead a security team, ensuring top-notch customer service and safety standards.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy competitive pay, pension schemes, gym discounts, and more perks.
- Other info: Opportunities for growth through training and a supportive workplace culture.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Must have SIA licence and experience in a supervisory security role.
The predicted salary is between 33100 - 39900 £ per year.
Do you have proven security experience, strong leadership skills, and excellent communication abilities? Do you lead by example, deliver exceptional customer service, and always maintain a professional and confident presence? Are you able to stay calm, positive, and decisive when faced with challenges? Apply now!
We are seeking an experienced and adaptable Security Team Leader to oversee security operations at a prominent corporate facility in London, EC1A 4HD. The successful candidate will be responsible for leading and supporting a security team, ensuring the highest standards of customer service, maintaining a clean and professional environment, and upholding robust security procedures.
You will have a strong background in the security sector, demonstrate leadership and decision-making capabilities, be IT proficient, and always present a polished and professional image. Excellent communication skills are essential, as you will act as a key point of contact for staff, visitors, and management. You will oversee ID checks, respond to and manage incidents and emergencies, and ensure your team operates in line with site and company standards.
Role Requirements:
- Valid SIA Licence
- CCTV Licence
- Proven experience in a supervisory or leadership security role (minimum 1 year)
- Minimum 2 years experience within corporate security
- Excellent customer service and communication skills
- Professional attitude and presentation
- Ability to produce clear, concise verbal and written reports
- Strong organisational and multitasking skills
- Ability to lead, motivate, and support a security team
- Proactive and resourceful approach to problem-solving
- Surveillance skills with strong attention to detail
- IT literate, with the ability to operate detection systems and emergency equipment
- 5-year checkable work history
Main Duties:
- Act as the primary point of contact for staff, visitors, and contractors
- Lead and support the on-site security team, ensuring compliance with procedures
- Ensure visitors and callers receive clear, accurate, and professional information in person, by phone, or email
- Manage and escalate incidents to management as required
- Maintain a professional presence and set standards for the team
- Respond to and manage emergencies effectively
- Handle conflict appropriately and confidently
- Ensure incident reports are completed accurately and to company standards
- Oversee ID checks and access control
- Maintain vigilance regarding Health & Safety risks
- Work independently and make sound operational decisions
- Supervise cleaning staff to ensure reception, foyer, staff areas, and boardrooms remain clean and presentable
Benefits include:
- Cycle to work salary sacrifice scheme
- Company pension scheme
- Life assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and supermarket vouchers
- Cinema tickets
- Access to a 24/7 free Employee Assistance Programme
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
Team Leader - London - EC1A 4HD - England in Poplar employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. Our London location provides a dynamic environment where you can thrive, with access to comprehensive benefits such as a pension scheme, life assurance, and a variety of discounts through our ReWard membership. We are committed to nurturing talent through our in-house Training Academy and Leadership Development Programme, ensuring that every team member has the opportunity to grow and succeed in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - London - EC1A 4HD - England in Poplar
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills in mock scenarios. Think about how you'd handle specific situations that might come up in the role, like managing a conflict or responding to an emergency. This will help you feel more confident when discussing your experience during the interview.
✨Tip Number 3
Network with current employees if you can. Reach out on LinkedIn or through mutual connections to get insights about the team and the work environment. This could give you an edge and help you make a great impression.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Leader - London - EC1A 4HD - England in Poplar
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your proven security experience and any leadership roles you've held. We want to see how you've led teams and handled challenges in the past, so don’t hold back!
Be Professional and Polished:Since you'll be representing us, it's crucial to present a professional image in your application. Use clear language, check for typos, and keep it concise. First impressions matter!
Tailor Your Application:Read through the job description carefully and tailor your application to match. Use keywords from the listing to show that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Ward Security
✨Know Your Security Stuff
Make sure you brush up on your security knowledge before the interview. Understand the latest trends in security operations, and be ready to discuss your previous experiences in detail. This will show that you're not just a leader but also someone who knows the ins and outs of the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will help demonstrate your ability to lead by example and maintain a professional presence, which is crucial for the role.
✨Practice Your Communication
Since excellent communication skills are essential for this position, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you convey information and handle questions. This will help you feel more confident during the actual interview.
✨Stay Calm Under Pressure
Be prepared to answer situational questions that test your ability to stay calm and decisive in challenging scenarios. Think of past experiences where you had to manage emergencies or difficult situations, and explain how you handled them effectively. This will highlight your problem-solving skills and proactive approach.
