At a Glance
- Tasks: Monitor security systems and coordinate responses to incidents in a corporate environment.
- Company: Join Ward Security, a leader in providing top-notch security solutions across the UK.
- Benefits: Earn £15.49 per hour with a predictable 4-on, 4-off work-life balance.
- Other info: Enjoy continuous training, a supportive team culture, and fantastic employee benefits.
- Why this job: Be the frontline of safety in a prestigious corporate setting while developing your skills.
- Qualifications: Must have valid SIA licenses and experience in a corporate control room.
The predicted salary is between 32000 - 34000 £ per year.
Are you an experienced Controller looking for your next professional opportunity? If you have strong coordination skills, can manage multiple tasks simultaneously, and thrive in a fast-paced, operational environment, we would love to hear from you. Apply now!
Job Description: Security Controller (Multi-Tenant Corporate)
Position: Security Controller
Rate: 15.49 per hour
Shift Pattern: 4-on, 4-off (Rotating Days & Nights)
Hours: 07:00 - 19:00 / 19:00 - 07:00
Location: London E14 4QZ
Role Purpose
As a Security Controller in a high-profile, multi-tenant corporate environment, you are the central hub for all safety and operational activities. You will be responsible for the continuous monitoring of the buildings security systems, acting as the primary point of contact for tenants, and coordinating the response to any incidents. This role requires a blend of technical surveillance expertise, administrative accuracy, and elite customer service.
Key Responsibilities
- Control Room Operations
- Surveillance: Conduct proactive CCTV monitoring across the building to ensure the safety of tenants, visitors, and assets.
- Access Control: Manage the electronic access control systems and managing temporary badges for contractors or guests.
- System Integrity: Perform regular equipment checks to ensure all cameras are operational, reporting faults to the management team.
- Incident Response & Management
- Emergency Coordination: Dealing with fire alarms, medical emergencies, or security breaches, coordinating with on-site supervisors, building management and emergency services.
- Incident Reporting: Compile detailed, factual, and professional reports for all on site incidents.
- Situational Awareness: Monitor local news or police alerts that may impact the buildings security posture.
- Administration & Communication
- Digital Liaison: Manage the security inbox, responding to tenant requests, access permit applications, and general inquiries.
- Key Management: Maintain a strict key audit trail, ensuring all physical keys are signed in/out and accounted for at the end of every shift.
- Data Entry & Auditing: Conduct regular control room audits for access control and CCTV systems.
- Tenant & Visitor Relations
- Service Excellence: Provide a professional and welcoming "front of house" feel via intercoms and radio communications.
Requirements (Essential)
- Licensing: Must hold a valid SIA Door Supervisor or Security Guarding license AND a valid SIA CCTV license.
- Experience: Proven experience in a corporate control room or a multi-tenant environment.
- Technical Abilities: Intermediate level of proficiency in Microsoft Office (Outlook/Excel) and modern Access Control software (e.g. CCure).
- Reliability: Commitment to a 4-on, 4-off roster, including weekends and bank holidays.
- Vetting: Ability to provide a full 5-year checkable work/education history for BS7858 vetting.
Person Specification
- Calm under pressure: Ability to remain calm and methodical under high-pressure emergency situations.
- Eye for Detail: A naturally observant individual who notices "the small things" that others miss.
- Communication Skills: Excellent written English for report writing and a clear, professional speaking voice for radio/phone work.
Benefits
- Competitive hourly rate of 15.49.
- Predictable 4-on, 4-off work-life balance.
- Opportunity to work within a prestigious corporate environment.
- Continuous professional development and training.
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision. We look after our people; our people look after our clients. We aim to retain and attract the very best of both.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Controller - London - E14 4QZ - England in Pinner employer: Ward Security
At Ward Security, we pride ourselves on being an excellent employer, offering a competitive hourly rate and a predictable 4-on, 4-off work-life balance in a prestigious corporate environment. Our commitment to employee growth is evident through our in-house Training Academy and Leadership Development Programme, while our inclusive culture and comprehensive wellbeing initiatives ensure that every team member feels valued and supported. Join us to be part of a friendly team that prioritises both professional development and personal wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Security Controller - London - E14 4QZ - England in Pinner
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Prepare for interviews by practising common questions related to security control. Think about scenarios where you had to manage incidents or coordinate responses, and be ready to share those experiences.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to highlight them during interviews. This will demonstrate your commitment to the role and your expertise in security operations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Security Controller - London - E14 4QZ - England in Pinner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience as a Security Controller. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills:Don’t just list your skills; give examples of how you've used them in past roles. Whether it's managing incidents or conducting surveillance, we want to see how you’ve excelled in similar situations.
Be Professional Yet Personable:While we appreciate professionalism, don’t be afraid to let your personality shine through. We’re looking for someone who can provide excellent customer service, so a friendly tone can go a long way!
Apply Through Our Website:For the best chance of getting noticed, make sure to apply directly through our website. It’s the quickest way for us to receive your application and get the ball rolling!
How to prepare for a job interview at Ward Security
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Controller. Familiarise yourself with the key tasks like CCTV monitoring, incident response, and tenant relations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Security Controller, you'll need to communicate effectively with tenants and emergency services. Practice articulating your thoughts clearly and professionally. You might even want to prepare examples of how you've handled communication in past roles, especially during high-pressure situations.
✨Demonstrate Your Technical Know-How
Brush up on your technical skills related to security systems and Microsoft Office. Be ready to discuss your experience with access control software and any relevant certifications. Showing that you’re tech-savvy will give you an edge over other candidates.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific incidents, like a fire alarm or a security breach. Think through potential scenarios and your responses ahead of time. This will not only help you feel more prepared but also demonstrate your ability to remain calm and methodical under pressure.
