At a Glance
- Tasks: Provide top-notch security and customer service at a prominent London facility.
- Company: Join Ward Security, a leader in providing innovative security solutions.
- Benefits: Enjoy competitive pay, SIA licensing support, and fantastic employee perks.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Must have SIA license and experience in security with strong communication skills.
The predicted salary is between 28000 - 30000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now!
We are seeking an experienced and adaptable Dedicated Contract Support Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Role: Dedicated Contract Support Officer
- Pay Rate: £13.54 per hour
- Shift Pattern: Days, nights and weekends
- Location: EC4V, London
Role Requirements:
- SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid Frontline SIA license
- Proven work experience as a Corporate Security Officer - min 1 year
- Good customer service and communication skills
- High level of self-presentation
- Basic IT skills
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Main Duties:
- Act as a point of contact and information centre to staff, visitors, and tenants
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal, are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets
- Investigate and take the appropriate lawful action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels: verbally, written, phone, and by security radios
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems, and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision. We look after our people; our people look after our clients. We aim to retain and attract the very best of both.
Why Work For Us? Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Dedicated Contract Support Officer - EC4V, London - England in New Malden employer: Ward Security
At Ward Security, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and employee wellbeing. Our Dedicated Contract Support Officers benefit from comprehensive training and development opportunities, competitive pay, and a range of perks including financial support for SIA licensing, discounted gym memberships, and access to our 24/7 Employee Assistance Programme. Located in the heart of London, we provide a dynamic environment where your contributions are recognised and rewarded, making it a fulfilling place to grow your career in security.
StudySmarter Expert Advice🤫
We think this is how you could land Dedicated Contract Support Officer - EC4V, London - England in New Malden
✨Tip Number 1
Get to know the company! Research Ward Security and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since excellent communication is key for this role, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when it counts.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully handled challenges. Be ready to share these stories during your interview to demonstrate your quick thinking and adaptability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at Ward Security.
We think you need these skills to ace Dedicated Contract Support Officer - EC4V, London - England in New Malden
Some tips for your application 🫡
Show Off Your Security Experience:Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges in the past and what makes you a great fit for this role.
Communicate Clearly:Since excellent communication skills are key, ensure your application is clear and concise. Use straightforward language and make it easy for us to see your strengths.
Professional Presentation Matters:Remember, first impressions count! Present yourself professionally in your written application. This includes checking for typos and ensuring your formatting is neat and tidy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge and protocols. Be prepared to discuss your previous experience in the security sector, especially any specific situations where you had to respond to emergencies or handle difficult situations.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think of examples where you've successfully communicated with staff or visitors, and be ready to demonstrate how you can maintain a professional demeanour even under pressure.
✨Demonstrate Customer Service Excellence
Prepare to share instances where you provided exceptional customer service. Highlight your ability to stay positive and helpful, even when faced with challenges. This will show that you understand the importance of customer satisfaction in a security role.
✨Dress to Impress
First impressions matter! Ensure you present yourself well during the interview. Dress professionally and maintain a polished appearance, as this reflects your understanding of the role's requirements and your commitment to professionalism.
