Security Team Leader - London - EC2R - England

Security Team Leader - London - EC2R - England

London Full-Time 16.5 - 16.5 £ / hour (est.) No working from home possible
Ward Security

At a Glance

  • Tasks: Lead a security team, ensuring top-notch service and safety at a corporate facility.
  • Company: Join Ward Security, a leader in providing innovative security solutions across the UK.
  • Benefits: Enjoy competitive pay, pension schemes, gym discounts, and a supportive work environment.
  • Other info: Opportunities for growth through training and a commitment to diversity and inclusion.
  • Why this job: Make a real difference in security while developing your leadership skills in a dynamic setting.
  • Qualifications: Must have SIA licence, supervisory experience, and excellent communication skills.

The predicted salary is between 16.5 - 16.5 £ per hour.

Do you have proven security experience, strong leadership skills, and excellent communication abilities? Do you lead by example, deliver exceptional customer service, and always maintain a professional and confident presence? Are you able to stay calm, positive, and decisive when faced with challenges? Apply now!

We are seeking an experienced and adaptable Security Team Leader to oversee security operations at a prominent corporate facility in London, EC2R 7HJ. The successful candidate will be responsible for leading and supporting a security team, ensuring the highest standards of customer service, maintaining a clean and professional environment, and upholding robust security procedures. You will have a strong background in the security sector, demonstrate leadership and decision-making capabilities, be IT proficient, and always present a polished and professional image.

Excellent communication skills are essential, as you will act as a key point of contact for staff, visitors, and management. You will oversee ID checks, respond to and manage incidents and emergencies, and ensure your team operates in line with site and company standards.

Role Requirements:

  • Valid SIA Licence

Benefits include:

  • Cycle to work salary sacrifice scheme
  • Company pension scheme
  • Life assurance benefits
  • Employee referral scheme
  • Progression, training, and development opportunities

Additional benefits via our ReWard membership:

  • Discounted gym membership
  • Discounts at major retailers and travel suppliers
  • Restaurant and supermarket vouchers
  • Cinema tickets
  • Access to a 24/7 free Employee Assistance Programme

Must have:

  • Valid SIA licence
  • CCTV Licence
  • Proven experience in a supervisory or leadership security role (minimum 1 year)
  • Minimum 2 years experience within corporate security
  • Excellent customer service and communication skills
  • Professional attitude and presentation
  • Ability to produce clear, concise verbal and written reports
  • Strong organisational and multitasking skills
  • Ability to lead, motivate, and support a security team
  • Proactive and resourceful approach to problem-solving
  • Surveillance skills with strong attention to detail
  • IT literate, with the ability to operate detection systems and emergency equipment
  • 5-year checkable work history

Main Duties:

  • Act as the primary point of contact for staff, visitors, and contractors
  • Lead and support the on-site security team, ensuring compliance with procedures
  • Ensure visitors and callers receive clear, accurate, and professional information in person, by phone, or email
  • Manage and escalate incidents to management as required
  • Maintain a professional presence and set standards for the team
  • Respond to and manage emergencies effectively
  • Handle conflict appropriately and confidently
  • Ensure incident reports are completed accurately and to company standards
  • Oversee ID checks and access control
  • Maintain vigilance regarding Health & Safety risks
  • Work independently and make sound operational decisions
  • Supervise cleaning staff to ensure reception, foyer, staff areas, and boardrooms remain clean and presentable

Who We Are:

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision. We look after our people; our people look after our clients. We aim to retain and attract the very best of both.

Why Work For Us?

Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Security Team Leader - London - EC2R - England employer: Ward Security

At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and employee wellbeing. Our London-based Security Team Leader role not only provides competitive pay and comprehensive benefits, including a pension scheme and life assurance, but also prioritises professional growth through our in-house Training Academy and Leadership Development Programme. Join us to be part of a dedicated team where your contributions are recognised, and you can thrive in a rewarding career while ensuring the safety and satisfaction of our clients.

Ward Security

Contact Details:

Ward Security Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Security Team Leader - London - EC2R - England

Join Security Community Events

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Directly Apply to Ward Security

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We think you need these skills to ace Security Team Leader - London - EC2R - England

Leadership Skills
Excellent Communication Skills
Customer Service Skills
Calmness Under Pressure
Decision-Making Capabilities
IT Proficiency
Surveillance Skills

Some tips for your application 🫡

Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.

Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.

Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Ward Security. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.

Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Ward Security.

How to prepare for a job interview at Ward Security

Know Your Security Protocols

In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Ward Security.

Demonstrate Situational Awareness

Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.

Emphasise Teamwork & Communication

Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Ward Security.

Prepare for Behavioural Questions

You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Ward Security.