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- Tasks: Provide exceptional customer service and maintain a secure environment at our London office.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy competitive pay, SIA licensing support, and discounts on gym memberships and retail.
- Why this job: Be part of a friendly team and make a real difference in security.
- Qualifications: Must have valid SIA licence and excellent communication skills.
- Other info: Opportunities for career growth through training and development.
The predicted salary is between 11 - 18 £ per hour.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
Ward Security is on the lookout for a Security Receptionist, who will work at our office in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential, with smart appearance and proactive reporting skills.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Pay Rate: £14.85 per hour
- Shift Pattern: Monday to Friday average 60 hours per week
- Location: EC2A, London
Role Requirements:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Front of House Officer (min 1 year)
- First Aid trained
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager.
- Always conduct yourself in a professional manner.
- Respond to emergencies.
- Deal with conflict in an appropriate manner if required.
- Write up incidents to the standard expected by Management.
- Carry out ID checks.
- Be vigilant to the Health and Safety risks.
- Work on own initiative.
Ward Security provides security services solutions to a range of UK businesses. We seek the best talent to uphold our vision: “We look after our people; our people look after our clients.”
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
Security Receptionist - EC2A, London - England employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Receptionist - EC2A, London - England
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ward Security. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle challenging situations, as these are key for the Security Receptionist role.
✨Tip Number 3
Dress to impress! Since this role requires a professional appearance, make sure you look sharp for your interview. A smart outfit not only boosts your confidence but also shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Security Receptionist - EC2A, London - England
Some tips for your application 🫡
Show Off Your Security Experience: Make sure to highlight your previous security experience in your application. We want to see how your background aligns with the role of a Security Receptionist, so don’t hold back on those relevant details!
Communicate Clearly: Since excellent communication skills are key for this role, ensure your written application is clear and concise. Use straightforward language and structure your thoughts well – it’ll show us you can communicate effectively!
Professional Presentation Matters: Your application should reflect the professional demeanour we’re looking for. Pay attention to your formatting and spelling; a polished application gives us a great first impression of your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge and protocols. Be ready to discuss your previous experience in the security sector, especially any specific situations where you had to respond to emergencies or handle conflicts. This will show that you’re not just familiar with the role but also proactive in ensuring safety.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or handled difficult situations in the past. This will demonstrate your ability to provide exceptional customer service.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Make sure you present yourself professionally with a smart appearance. This not only reflects your understanding of the job's requirements but also shows respect for the interview process.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to security and customer service. Think about how you would handle various scenarios, such as dealing with an emergency or managing a conflict. Practising these responses will help you feel more confident during the interview.