At a Glance
- Tasks: Safeguard a prominent facility while delivering exceptional customer service.
- Company: Join Ward Security, a leading provider of security services in the UK.
- Benefits: Enjoy competitive pay, pension scheme, and discounts on gym memberships and retail.
- Other info: Join a diverse team with excellent training and progression opportunities.
- Why this job: Make a real difference in safety while developing your career in security.
- Qualifications: Must have SIA licence and proven experience in security roles.
The predicted salary is between 11 - 17 € per hour.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way?
We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Pay Rate: £14.80 per hour
- Shift Pattern: (4 on / 4 off days & nights, 12 hour shifts) - average 42hrs per week
- Location: London N1
Role Requirements:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Corporate Security (min 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Able to carry out regular patrols
- Quick learner with the ability to adapt
- Comfortable standing for long periods
- Assist contractors as required and as directed by the DSM/SM
- Responsible for opening and closing the building and terraces
- Delivers excellent customer service
- Capable of working effectively under pressure
- Able to de-escalate situations, including incidents involving young people and anti-social behaviour
- Provide First Aid assistance when required
- Able to interact with stakeholders and tenants
- Prepared to respond to any incidents that may occur (full training will be provided on site)
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - London - England employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture in the heart of London. Our commitment to employee growth is evident through our in-house Training Academy and Leadership Development Programme, ensuring that every team member has the opportunity to advance their career. With a range of benefits including a competitive salary, pension scheme, and wellness initiatives, we strive to create a rewarding environment where our employees feel valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - London - England
✨Tip Number 1
Get your networking game on! Reach out to people in the security industry, attend events, and connect with professionals on LinkedIn. You never know who might have a lead on a job or can give you insider info about a company.
✨Tip Number 2
Practice your communication skills! Since excellent communication is key for a Security Officer, consider role-playing common scenarios with a friend. This will help you feel more confident when you're faced with real-life situations during interviews.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've provided exceptional service in past roles. This will demonstrate that you can maintain a professional demeanour while dealing with various challenges.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our site. It shows you're serious about joining our team and gives you a better chance of standing out from the crowd.
We think you need these skills to ace Security Officer - London - England
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided exceptional customer service in the past!
Keep It Professional:Your application should reflect a professional attitude, just like you would in the role. Pay attention to your presentation and ensure your written communication is clear and polished.
Be Specific About Skills:Mention your IT proficiency and any relevant skills that make you a great fit for the role. We love candidates who can multitask and adapt quickly, so don’t hold back on showcasing those abilities!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge and be ready to discuss your previous experience. Be prepared to explain how you've handled challenging situations in the past, especially those involving customer service or emergencies.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with both colleagues and customers in previous roles.
✨Dress to Impress
Make sure you present yourself professionally. A polished appearance can make a great first impression, so choose an outfit that reflects the professional standards expected in the security industry.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life scenarios, such as dealing with anti-social behaviour or emergency situations. Think through your responses and consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
