At a Glance
- Tasks: Lead a team to deliver exceptional front-of-house security experiences.
- Company: Join Ward Security, a leader in corporate security solutions.
- Benefits: Enjoy competitive pay, SIA licensing support, and wellness perks.
- Other info: Opportunities for career growth and a supportive, inclusive workplace culture.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in security management and excellent customer service skills required.
The predicted salary is between 16.5 - 16.5 £ per hour.
Can you confidently lead a team while delivering a first-class front-of-house experience? Do you naturally build positive relationships, remain calm under pressure, and approach every interaction with professionalism, warmth, and a solutions-focused attitude?
If you're ready to take the next step in your leadership career within a corporate environment, we want to hear from you.
About the Role
We're looking for an experienced, polished, and customer-focused Deputy Security Manager to support the management of a corporate development in the City of London. This is far more than a traditional security role. You'll be a visible ambassador for the site, leading by example and inspiring your team to deliver an exceptional concierge-style experience for tenants and visitors. Every interaction should leave a lasting positive impression while maintaining the highest standards of safety and security.
Working alongside the Security Manager, you'll help deliver a seamless security operation, ensuring every member of the team demonstrates professionalism, attention to detail, and a genuine commitment to customer experience. Whether welcoming a VIP visitor, supporting a tenant, resolving a challenging situation, or responding to an incident, you'll consistently demonstrate confidence, professionalism, and a proactive, concierge-style approach.
Main Duties:
- Support the Security Manager in the day-to-day management of the site security operation.
- Engage professionally with tenants and visitors, delivering exceptional customer service at all times.
- Assist in supervising the on-site security team, including coaching, training, performance management, and ensuring high standards are maintained.
- Support the administration and maintenance of site assignment instructions and standard operating procedures.
- Help ensure the site is fully staffed through effective rota management, whilst adhering to working time regulations and supporting planned and unplanned absence cover.
- Work closely with the Client, Security Manager, and site team to maintain a safe and secure environment.
- Monitor and operate CCTV systems in accordance with GDPR and site procedures.
- Undertake front-of-house duties to promote a welcoming and secure environment.
- Act as a visible security presence and respond confidently to incidents and emergencies.
- Identify and elevate issues promptly in line with site procedures.
- Maintain accurate records and security documentation.
- Produce clear and comprehensive daily reports and incident reports.
Essential Experience & Skills:
- Valid CCTV Licence.
- Previous experience in a Security Supervisor, Deputy Manager, or similar leadership role within a corporate security environment.
- Experience supporting security operations within commercial office or mixed-use developments.
- Excellent customer service skills with experience in premium corporate or luxury environments.
- Strong knowledge of GDPR and CCTV operations.
- Excellent communication and interpersonal skills.
- Good understanding of security best practice, procedures, and compliance.
- High levels of professionalism, integrity, and attention to detail.
- IT literate, with confidence using multiple systems and Microsoft Office applications.
- Flexible, proactive, and able to support the Security Manager in delivering a first-class security service.
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us?
Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Deputy Security Manager - London - E1 7PF employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive work culture that values both personal and professional growth. Our Canine Team not only provides comprehensive training and resources, including a fully trained security dog and vehicle, but also fosters a dynamic environment where employees can thrive while ensuring safety in Kent and London. With competitive pay, career development opportunities, and a commitment to employee welfare, joining us means becoming part of a dedicated team that makes a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Security Manager - London - E1 7PF
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Deputy Security Manager - London - E1 7PF. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Ward Security. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Deputy Security Manager - London - E1 7PF candidates.
✨Directly Apply to Ward Security
Don’t forget to apply for the Deputy Security Manager - London - E1 7PF role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Ward Security.
We think you need these skills to ace Deputy Security Manager - London - E1 7PF
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Ward Security. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Ward Security.
How to prepare for a job interview at Ward Security
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Ward Security.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Ward Security.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Ward Security.
