At a Glance
- Tasks: Safeguard prominent facilities while providing exceptional customer service and maintaining a professional environment.
- Company: Join a leading security firm in the heart of London.
- Benefits: Competitive pay, pension scheme, gym discounts, and career development opportunities.
- Other info: Flexible shifts with opportunities for progression and training.
- Why this job: Make a real impact by ensuring safety and security in a dynamic environment.
- Qualifications: SIA licence and proven experience in corporate security required.
The predicted salary is between 14.8 - 14.8 £ per hour.
Do you have previous security experience and excellent communication skills?
Are you confident working independently and comfortable taking responsibility for a one-person site?
Do you provide exceptional customer service, maintain a professional demeanour at all times and have the confidence to deal with any challenge that comes your way?
We are seeking an experienced and adaptable Contract Support Officer to safeguard prominent facilities in London.
The successful candidate will be responsible for providing exceptional customer service, maintaining a clean and professional environment, and delivering a high level of security across our sites in London.
You will possess a strong background in the security sector, ideally within a corporate security environment, and be confident working independently on a one-person site.
You will demonstrate excellent IT skills, the ability to multitask and strong attention to detail, while maintaining a professional and polished demeanour alongside excellent personal presentation.
Excellent communication skills are essential, as you will regularly interact with staff, visitors and other stakeholders.
The successful candidate must be comfortable working alone, using their own initiative and making appropriate decisions without the immediate support of other security officers on site.
You will be expected to remain vigilant throughout your shift, respond effectively to emergencies and ensure that all incidents and relevant information are communicated and documented to the required standard.
Within this role, you will carry out ID checks, respond to emergencies, provide information to staff and visitors, monitor the site and act as a professional first point of contact.
- Role: Contract Support Officer
- Pay Rate: £14.80 per hour
- Shift Pattern: Days, Nights and Weekends (Minimum 12 Hours)
- Role Requirements: SIA License
Benefits include
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our Re Ward membership
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have
- Valid SIA licence
- Proven work experience as a Security Officer (minimum 1 year)
- Minimum 1 year's experience within a corporate security environment
- Experience working independently and/or on one-person security sites
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to work confidently on own initiative
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to remain calm and professional when dealing with challenging situations
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Strong surveillance skills and attention to detail
- 5-year checkable work history
- IT literate with the ability to operate detecting systems and emergency equipment
- Ability to respond appropriately to emergencies and incidents
- Ability to make sound decisions independently and escalation issues appropriately
Main Duties
- Act as a point of contact and information centre for staff and visitors
- Ensure all visitors and other callers to the company are provided with clear, concise and professional information in person, over the phone or by email
- Maintain a visible and professional security presence throughout the site
- Take responsibility for the security of the site while working independently
- Report any issues to the supervisor or duty manager
- Always conduct yourself in a professional manner
- Respond appropriately to emergencies and incidents
- Deal with conflict in an appropriate and professional manner when required
- Write up incidents to the standard expected by Management
- Carry out ID checks
- Remain vigilant to Health and Safety risks and report any concerns
- Monitor the site and identify any suspicious activity or potential security risks
- Work proactively and confidently on own initiative
- Ensure that the reception area, foyer, staff area and boardroom are kept clean by supervising cleaning staff members
- #J-18808-Ljbffr
Contract Support Officer (Experienced) - City of London employer: Ward Security
Ward Security is an excellent employer that prioritises exceptional customer service and employee development within a supportive work culture. With opportunities for growth and advancement in the security sector, employees benefit from working in diverse locations across Kent, where teamwork and professionalism are highly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support Officer (Experienced) - City of London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Contract Support Officer (Experienced) - City of London. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Ward Security. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Contract Support Officer (Experienced) - City of London candidates.
✨Directly Apply to Ward Security
Don’t forget to apply for the Contract Support Officer (Experienced) - City of London role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Ward Security.
We think you need these skills to ace Contract Support Officer (Experienced) - City of London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Ward Security. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Ward Security.
How to prepare for a job interview at Ward Security
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Ward Security.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Ward Security.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Ward Security.
