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- Tasks: Safeguard a prominent facility while providing exceptional customer service.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy competitive pay, pension scheme, and discounts on gym memberships and retail.
- Other info: Opportunities for training and career progression in a supportive environment.
- Why this job: Make a real difference in security while developing your career with us.
- Qualifications: Must have SIA licence and proven experience as a Security Officer.
The predicted salary is between 30000 - 40000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Pay Rate: £14.85 per hour
- Shift Pattern: Monday – Friday 09:00 – 21:00
- Location: London W1S 1JD
Role Requirements:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Corporate Security (min 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager.
- Always conduct yourself in a professional manner.
- Respond to emergencies.
- Deal with conflict in an appropriate manner if required.
- Write up incidents to the standard expected by Management.
- Carry out ID checks.
- Be vigilant to the Health and Safety risks.
- Work on own initiative.
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognised in our Diversity Champion.
Security Officer - London - W1S 1JD - England in Kent employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - London - W1S 1JD - England in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle emergencies or conflicts, and be ready to showcase your excellent communication skills and customer service experience.
✨Tip Number 3
Dress to impress! First impressions matter, especially in security roles. Make sure you present yourself professionally, as it reflects your attitude towards the job.
✨Tip Number 4
Apply through our website for the best chance of landing that role! We love seeing candidates who take the initiative and show genuine interest in joining our team.
We think you need these skills to ace Security Officer - London - W1S 1JD - England in Kent
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous security experience in your application. We want to see how you've handled similar roles and what skills you've picked up along the way. Don't be shy about sharing specific examples!
Communication is Key: Since excellent communication skills are a must, ensure your application reflects this. Use clear and concise language, and if you have any experience dealing with customers or visitors, mention it! We love a candidate who can communicate effectively.
Professional Presentation Matters: Your application should mirror the professional demeanour we expect from our Security Officers. Pay attention to your formatting and spelling – a polished application shows us you take pride in your work, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll get all the info you need about the role and our company. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge and experience. Be ready to discuss specific situations where you demonstrated your skills, like handling emergencies or conducting ID checks. This shows you’re not just familiar with the role but have practical experience.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or handled conflicts in the past. This will highlight your ability to maintain professionalism under pressure.
✨Dress to Impress
First impressions matter! Make sure you present yourself in a polished and professional manner. Wear appropriate attire that reflects the seriousness of the security role, as it demonstrates your understanding of the job's expectations.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult visitor or responding to an emergency. Think through your responses ahead of time, focusing on how you would maintain safety and provide excellent customer service in those scenarios.