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- Tasks: Ensure safety and provide exceptional customer service in a dynamic environment.
- Company: Join Ward Security, a leading provider of security solutions across the UK.
- Benefits: Competitive pay, SIA licensing support, pension scheme, and wellness programmes.
- Other info: Opportunities for career growth through training and development programmes.
- Why this job: Be part of a friendly team while making a real impact on safety and security.
- Qualifications: Must have valid SIA license and proven experience in security roles.
The predicted salary is between 33100 - 39900 ÂŁ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way?
We are seeking an experienced and adaptable Duty site Manager to support, build and drive strong team dynamic in a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security.
You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanor alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Role Requirements: SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits via our ReWard membership: Discounted gym membership, Discounts at major retailers and travel suppliers, Restaurant and Supermarket vouchers, Cinema tickets, Access to 24/7 free Employee Assistance programme
Must have:
- Valid Frontline SIA license
- Proven work experience as a Corporate Security Officer - min 1 year
- Good customer service and communication skills
- High level of self-presentation
- Basic IT skills
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Main Duties:
- Act as a point of contact and information center to staff and visitors and tenants
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets
- Investigate and take the appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels – verbally, written, phone and by security radios
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion.
Duty Security Manager - EC3M, London - England in Kent employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Security Manager - EC3M, London - England in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security management. Think about scenarios where you've demonstrated excellent customer service or handled emergencies, and be ready to share those stories!
✨Tip Number 3
Show off your skills! If you have any certifications or training relevant to the role, make sure to highlight them during your conversations. It’s all about proving you’re the best fit for the Duty Security Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Security Manager - EC3M, London - England in Kent
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided exceptional customer service in the past, so don’t hold back!
Keep It Professional: Since professionalism is key for us, ensure your application reflects that. Use a polished tone and format, and remember to proofread for any typos or errors before hitting send.
Be Clear and Concise: When detailing your skills and experiences, keep it straightforward. We appreciate clarity, so avoid fluff and get straight to the point about what makes you a great fit for the Duty Security Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Ward Security!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge and be ready to discuss your previous experience. Make sure you can talk about specific situations where you demonstrated your skills, like handling emergencies or conducting ID checks.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common questions about how you would handle difficult customers or relay important information to staff and visitors.
✨Dress to Impress
First impressions matter! Ensure you present yourself professionally, as this role requires a polished appearance. Wear smart attire that reflects the professional demeanour expected in a security environment.
✨Demonstrate Your Problem-Solving Skills
Think of examples where you've had to think on your feet or resolve conflicts. Be prepared to share these stories during the interview to showcase your quick thinking and ability to handle challenges effectively.