At a Glance
- Tasks: Lead a security team, ensuring top-notch customer service and safety standards.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy competitive pay, pension scheme, gym discounts, and career development opportunities.
- Other info: Be part of an inclusive team that values diversity and promotes wellbeing.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Must have valid SIA licence and experience in a supervisory security role.
The predicted salary is between 33100 - 39900 £ per year.
Do you have proven security experience, strong leadership skills, and excellent communication abilities? Do you lead by example, deliver exceptional customer service, and always maintain a professional and confident presence? Are you able to stay calm, positive, and decisive when faced with challenges?
We are seeking an experienced and adaptable Security Team Leader to oversee security operations at a prominent corporate facility in London, EC1A 4HD. The successful candidate will be responsible for leading and supporting a security team, ensuring the highest standards of customer service, maintaining a clean and professional environment, and upholding robust security procedures. You will have a strong background in the security sector, demonstrate leadership and decision-making capabilities, be IT proficient, and always present a polished and professional image.
Excellent communication skills are essential, as you will act as a key point of contact for staff, visitors, and management. You will oversee ID checks, respond to and manage incidents and emergencies, and ensure your team operates in line with site and company standards.
Role Requirements:
- Valid SIA Licence
- CCTV Licence
- Proven experience in a supervisory or leadership security role (minimum 1 year)
- Minimum 2 years experience within corporate security
- Excellent customer service and communication skills
- Professional attitude and presentation
- Ability to produce clear, concise verbal and written reports
- Strong organisational and multitasking skills
- Ability to lead, motivate, and support a security team
- Proactive and resourceful approach to problem-solving
- Surveillance skills with strong attention to detail
- IT literate, with the ability to operate detection systems and emergency equipment
- 5-year checkable work history
Main Duties:
- Act as the primary point of contact for staff, visitors, and contractors
- Lead and support the on-site security team, ensuring compliance with procedures
- Ensure visitors and callers receive clear, accurate, and professional information in person, by phone, or email
- Manage and escalate incidents to management as required
- Maintain a professional presence and set standards for the team
- Respond to and manage emergencies effectively
- Handle conflict appropriately and confidently
- Ensure incident reports are completed accurately and to company standards
- Oversee ID checks and access control
- Maintain vigilance regarding Health & Safety risks
- Work independently and make sound operational decisions
- Supervise cleaning staff to ensure reception, foyer, staff areas, and boardrooms remain clean and presentable
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
Team Leader - London - EC1A 4HD - England in Kennington employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. Our London-based team leaders benefit from comprehensive training programmes, competitive pay, and a range of perks including discounted gym memberships and a robust Employee Assistance Programme, all while working in a dynamic corporate environment that values diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - London - EC1A 4HD - England in Kennington
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Being able to share these stories will demonstrate your capability as a Team Leader.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you're engaged and gives you a chance to find out if the role is right for you. Ask about team dynamics, challenges they face, or opportunities for growth.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our team. We can’t wait to see your application!
We think you need these skills to ace Team Leader - London - EC1A 4HD - England in Kennington
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your proven security experience and any leadership roles you've held. We want to see how you've led teams and handled challenges in the past!
Be Professional and Polished:Since you'll be representing us, it's crucial to present a professional image in your application. Use clear language and ensure your writing is free from errors to reflect your attention to detail.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific skills like customer service and communication that align with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role!
How to prepare for a job interview at Ward Security
✨Know Your Security Stuff
Make sure you brush up on your security knowledge before the interview. Understand the latest trends in security operations, and be ready to discuss your previous experiences in detail. This will show that you're not just a leader but also someone who knows the ins and outs of the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will help demonstrate your ability to lead by example and maintain a professional presence, which is crucial for the role.
✨Practice Your Communication
Since excellent communication skills are essential for this position, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you would handle various scenarios, such as managing incidents or providing customer service.
✨Dress the Part
First impressions matter! Make sure you present yourself in a polished and professional manner. Choose an outfit that reflects the seriousness of the role and aligns with the company's standards. This will not only boost your confidence but also show that you take the opportunity seriously.
