At a Glance
- Tasks: Provide top-notch customer service and maintain security at a prominent London facility.
- Company: Join Ward Security, a leader in providing innovative security solutions across the UK.
- Benefits: Enjoy competitive pay, SIA licensing support, gym discounts, and a supportive work environment.
- Other info: Opportunities for career growth and personal development through our in-house training programmes.
- Why this job: Make a real difference while developing your skills in a dynamic and inclusive workplace.
- Qualifications: Must have a valid SIA license and strong communication skills.
The predicted salary is between 28000 - 30000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now!
We are seeking an experienced and adaptable Dedicated Contract Support Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role Requirements:
- SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits we offer via our ReWard membership: Discounted gym membership, Discounts at major retailers and travel suppliers, Restaurant and Supermarket vouchers, Cinema tickets, Access to 24/7 free Employee Assistance programme
Must have:
- Valid Frontline SIA license
- Proven work experience as a Corporate Security Officer - min 1 year
- Good customer service and communication skills
- High level of self-presentation
- Basic IT skills
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Main Duties:
- Act as a point of contact and information centre to staff, visitors, and tenants
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal, are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets
- Investigate and take the appropriate lawful action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels verbally, written, phone, and by security radios
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision. We look after our people; our people look after our clients. We aim to retain and attract the very best of both.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Dedicated Contract Support Officer - EC4V, London - England in Hook employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture in the heart of London. Our commitment to employee growth is evident through our in-house Training Academy and Leadership Development Programme, ensuring that every team member has the opportunity to advance their career. With a range of benefits including financial support for SIA licensing, a comprehensive pension scheme, and access to wellness resources, we strive to create a rewarding environment where our employees can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Dedicated Contract Support Officer - EC4V, London - England in Hook
✨Tip Number 1
Get your networking game on! Reach out to people in the security industry, attend events, and connect with professionals on LinkedIn. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Practice your communication skills! Since excellent communication is key for this role, consider doing mock interviews with friends or family. This will help you articulate your experience and show off your customer service skills.
✨Tip Number 3
Showcase your adaptability! Be ready to discuss how you've handled challenges in previous roles. Employers love candidates who can think on their feet and maintain a positive attitude, especially in security.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits we offer, like training and development, right there.
We think you need these skills to ace Dedicated Contract Support Officer - EC4V, London - England in Hook
Some tips for your application 🫡
Show Off Your Security Experience:Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges in the past and what makes you a great fit for this role.
Communicate Clearly:Since excellent communication skills are key, ensure your application is clear and concise. Use straightforward language and make it easy for us to see your strengths.
Professional Presentation Matters:Remember, first impressions count! Present yourself professionally in your written application. This includes proper formatting, spelling, and grammar – we’re looking for attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge and protocols. Be prepared to discuss your previous experience in the security sector, especially any specific situations where you had to respond to emergencies or handle difficult situations.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think of examples where you've successfully communicated with staff or visitors, and be ready to demonstrate your ability to convey information effectively.
✨Demonstrate Professionalism
Dress smartly and maintain a polished appearance for the interview. This role requires a high level of self-presentation, so make sure you reflect that from the moment you walk in. Your demeanour should exude professionalism and confidence.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to multitask. Prepare for hypothetical scenarios related to security incidents or customer service challenges, and think through how you would handle them while maintaining a positive attitude.
