At a Glance
- Tasks: Lead a security team, ensuring top-notch customer service and safety standards.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy competitive pay, pension scheme, gym discounts, and career development opportunities.
- Other info: Be part of an inclusive team that values diversity and promotes wellbeing.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Must have valid SIA licence and experience in a supervisory security role.
The predicted salary is between 33100 - 39900 £ per year.
Do you have proven security experience, strong leadership skills, and excellent communication abilities? Do you lead by example, deliver exceptional customer service, and always maintain a professional and confident presence? Are you able to stay calm, positive, and decisive when faced with challenges? Apply now!
We are seeking an experienced and adaptable Security Team Leader to oversee security operations at a prominent corporate facility in London, EC1A 4HD. The successful candidate will be responsible for leading and supporting a security team, ensuring the highest standards of customer service, maintaining a clean and professional environment, and upholding robust security procedures.
You will have a strong background in the security sector, demonstrate leadership and decision-making capabilities, be IT proficient, and always present a polished and professional image. Excellent communication skills are essential, as you will act as a key point of contact for staff, visitors, and management. You will oversee ID checks, respond to and manage incidents and emergencies, and ensure your team operates in line with site and company standards.
Role Requirements:
- Valid SIA Licence
- CCTV Licence
- Proven experience in a supervisory or leadership security role (minimum 1 year)
- Minimum 2 years experience within corporate security
- Excellent customer service and communication skills
- Professional attitude and presentation
- Ability to produce clear, concise verbal and written reports
- Strong organisational and multitasking skills
- Ability to lead, motivate, and support a security team
- Proactive and resourceful approach to problem-solving
- Surveillance skills with strong attention to detail
- IT literate, with the ability to operate detection systems and emergency equipment
- 5-year checkable work history
Main Duties:
- Act as the primary point of contact for staff, visitors, and contractors
- Lead and support the on-site security team, ensuring compliance with procedures
- Ensure visitors and callers receive clear, accurate, and professional information in person, by phone, or email
- Manage and escalate incidents to management as required
- Maintain a professional presence and set standards for the team
- Respond to and manage emergencies effectively
- Handle conflict appropriately and confidently
- Ensure incident reports are completed accurately and to company standards
- Oversee ID checks and access control
- Maintain vigilance regarding Health & Safety risks
- Work independently and make sound operational decisions
- Supervise cleaning staff to ensure reception, foyer, staff areas, and boardrooms remain clean and presentable
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision. We look after our people; our people look after our clients. We aim to retain and attract the very best of both.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Team Leader - London - EC1A 4HD - England in Hazelwood employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. Our London-based team leaders benefit from comprehensive training programmes, competitive pay, and a range of perks including discounted gym memberships and a robust Employee Assistance Programme, all while working in a dynamic corporate environment that values diversity and excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - London - EC1A 4HD - England in Hazelwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your leadership style! During interviews, share specific examples of how you've led teams in the past, especially in challenging situations. This will help demonstrate your ability to stay calm and decisive under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Team Leader - London - EC1A 4HD - England in Hazelwood
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your proven security experience and any leadership roles you've held. We want to see how you've led teams and handled challenges in the past, so don’t hold back!
Be Professional and Polished:Since this role is all about maintaining a professional presence, ensure your application reflects that. Use clear language, check for typos, and present yourself as the confident leader we’re looking for.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific skills like customer service and communication abilities that align with what we value at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Ward Security
✨Know Your Stuff
Before the interview, brush up on your security knowledge and leadership skills. Familiarise yourself with the specific requirements of the role, such as incident management and customer service standards. This will help you answer questions confidently and show that you're the right fit for the team.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you motivate your team. Think of examples where you've successfully led a team through challenges or improved customer service. This will demonstrate your ability to lead by example and maintain a professional presence.
✨Practice Clear Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked to explain how you would handle specific situations or conflicts. Use concise language and structure your answers to highlight your problem-solving skills.
✨Dress to Impress
First impressions matter! Make sure you present yourself in a polished and professional manner. Wear appropriate attire that reflects the seriousness of the role and the company culture. This shows that you take the opportunity seriously and are ready to represent the team well.
