At a Glance
- Tasks: Ensure safety and professionalism at high-profile corporate sites while delivering exceptional customer service.
- Company: Join Ward Security, a leading provider of security solutions across the UK.
- Benefits: Enjoy competitive pay, SIA licence support, gym discounts, and ongoing training opportunities.
- Other info: Flexible shifts available with excellent career progression and a supportive team culture.
- Why this job: Be the first point of contact in a dynamic environment and make a real impact.
- Qualifications: Must have a valid SIA licence and 2 years of corporate security experience.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Corporate Security Officer with a strong background in managing high-profile single-manned sites? Do you take pride in delivering exceptional customer service while maintaining the highest standards of professionalism and security?
If you are confident working independently, thrive under pressure, and possess excellent communication and decision-making skills, we would like to hear from you.
We are currently seeking professional and experienced Corporate Security Officers to support prestigious client locations across London. This role is ideal for individuals with a proven background in front-of-house corporate security who can confidently manage sites autonomously while maintaining a polished and client-focused presence.
Role: Corporate Contract Support Security Officer
Location: London
Pay Rate: 14.80 per hour
Shift Pattern: Days, Nights & Weekends (12-hour shifts)
Minimum: 12 hours per week
Licence Required: Valid SIA Licence
About the Role
As a Corporate Contract Support Security Officer, you will act as the first point of contact for staff, clients, contractors, and visitors, ensuring a safe, secure, and professional environment at all times. Being fully flexible with shifts and working within a single-manned environment requires confidence, initiative, and the ability to remain calm and professional when responding to incidents or emergencies. The successful candidate will demonstrate excellent situational awareness, strong administrative capability, and the ability to manage multiple responsibilities independently.
Key Responsibilities
- Manage front-of-house security and reception duties professionally
- Carry out access control, visitor management, and ID checks
- Act as the main point of contact for all staff, visitors, and contractors
- Respond effectively to incidents, emergencies, and security concerns
- Maintain accurate incident reports and daily records
- Deliver exceptional customer service in a corporate environment
- Monitor CCTV, alarms, and security systems where required
- Ensure all health & safety procedures are followed
- Maintain a clean, professional, and welcoming environment
- Escalate issues appropriately to management or emergency services when necessary
- Work independently and use sound judgement in challenging situations
Essential Requirements
- Valid SIA Door Supervisor or Security Guarding Licence
- Minimum 2 years experience within Corporate Security
- Previous experience working on single-manned sites
- Excellent communication and customer service skills
- Strong report-writing and IT skills
- Professional appearance and confident demeanour
- Ability to remain calm under pressure and handle conflict professionally
- Excellent organisational and multitasking abilities
- Strong awareness of health & safety and emergency procedures
- Full 5-year checkable employment history
- Experience using CCTV, access control, and emergency systems
Benefits
- Financial support towards SIA licence renewal
- Cycle to Work salary sacrifice scheme
- Company pension scheme
- Life Assurance benefits
- Employee referral programme
- Ongoing training, development, and progression opportunities
Additional Employee Benefits
- Discounted gym memberships
- Retail and travel discounts
- Restaurant and supermarket vouchers
- Cinema ticket discounts
- 24/7 Employee Assistance Programme
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
Contract Support Officer - London - England in Hatton employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and individual contributions. Our employees benefit from ongoing training and development opportunities through our in-house Training Academy and Leadership Development Programme, ensuring a clear career path. With competitive pay, comprehensive benefits including financial support for SIA licence renewal, and a strong commitment to employee wellbeing, we create a rewarding environment for our Corporate Contract Support Security Officers in the vibrant city of London.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support Officer - London - England in Hatton
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to corporate security. Think about how you'd handle various situations, as this role requires quick thinking and calmness under pressure.
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've gone above and beyond for clients or handled difficult situations. This will highlight your professionalism and ability to maintain a polished presence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Contract Support Officer - London - England in Hatton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in corporate security and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Corporate Contract Support Security Officer role. Share specific examples of your past experiences that relate to the job.
Showcase Your Communication Skills:Since this role involves being the first point of contact, it’s crucial to demonstrate your excellent communication skills. Make sure your application is clear, concise, and free of errors to reflect your professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Ward Security
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Corporate Contract Support Security Officer. Familiarise yourself with key tasks like access control, incident management, and customer service. This will help you confidently discuss how your experience aligns with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, prepare examples from your past experiences where you’ve gone above and beyond for clients or handled difficult situations professionally. Highlighting these moments will demonstrate your suitability for the role.
✨Demonstrate Calmness Under Pressure
Given the nature of security work, it’s crucial to show that you can remain calm in challenging situations. Think of specific instances where you’ve successfully managed emergencies or conflicts, and be ready to share these stories during your interview.
✨Dress the Part
First impressions matter, especially in a corporate environment. Make sure to dress professionally for your interview, reflecting the polished image expected of a Corporate Security Officer. This shows that you take the opportunity seriously and understand the importance of presentation.
