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- Tasks: Lead security operations and ensure the safety of clients and staff in a prominent London facility.
- Company: Join Ward Security, a leading provider of innovative security solutions across the UK.
- Benefits: Enjoy competitive pay, pension schemes, gym discounts, and career development opportunities.
- Other info: Dynamic work environment with a focus on personal growth and wellbeing.
- Why this job: Make a real impact by ensuring safety and delivering exceptional customer service every day.
- Qualifications: Must have SIA licenses, managerial experience, and a passion for top-notch customer service.
The predicted salary is between 37000 - 45000 £ per year.
Are you an experienced Security professional with strong leadership skills and outstanding communication abilities? Do you excel at building strong client relationships, managing teams, and staying composed under pressure? We are seeking an experienced and adaptable Duty Security Manager to manage a prominent facility in London, EC2R.
In this role, you will hold a vital position in enforcing security and guaranteeing the well-being and protection of our clients’ staff, tenants and guests. Excellent communication skills and a passion for delivering exceptional customer service are all key for this position. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Position: Duty Security Manager
Pay rate: £18.86 per hour
Closest Tube Station: Bank
Shift Pattern: Monday - Friday (5 days per week/ no weekends or evenings), Hours per week 50.
Location: London, EC2R
Benefits include:
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits via our ReWard membership: Discounted gym membership, Discounts at major retailers and travel suppliers, Restaurant and Supermarket vouchers, Cinema tickets, Access to 24/7 free Employee Assistance programme
Main Duties:
- Engaging amicably with tenants and visitors, facilitating seamless liaisons, and addressing their needs adeptly
- Ensuring unwavering property protection through meticulous surveillance and reporting
- Management of all security staff on-site and carry out all related administrative tasks including appraisal/personal review, coaching, performance management, recruitment, training, and development
- Complete ownership for the site assignment instructions and standard operating procedures
- Ensure the site is staffed at all times, by an organized, consistent, and effective rota, adhering to working time regulations to cover both planned and unplanned absences
- Work closely with the Client and Security team to drive the business
- Skillful management of CCTV Systems
- Supervising Security Operations
- Undertaking front-of-house duties to foster a hospitable and secure environment
- Acting as a robust security deterrent, primed to manage any emergencies adeptly
- Swift identification and resolution of issues in congruence with high-standard operating procedures
- Diligent maintenance and filing of pertinent documentation
- Crafting comprehensive reports that encapsulate daily security activities with accuracy and foresight
Must have experience and skills:
- Valid Frontline SIA License
- Valid CCTV License
- Minimum 5 years of Corporate managerial security experience
- Experience in training and running a team
- Experience running a site
- A profound comprehension of premium customer service standards within a five-star setting
- Outstanding communication skills fostering seamless interactions
- Expansive knowledge of best-practice security standards and protocols
- An unwavering commitment to maintaining ethical practices and integrity
- IT literate to an advanced level with the ability to work competently in multiple system applications
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion.
London 4 - Duty Security Manager - England in Hampshire employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London 4 - Duty Security Manager - England in Hampshire
✨Tip Number 1
Network like a pro! Get out there and connect with people in the security industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to security management. Think about how you would handle emergencies or manage your team effectively. The more you rehearse, the more confident you'll feel when it’s time to shine!
✨Tip Number 3
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and building client relationships. Share specific examples of how you've excelled in high-pressure situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team. So, go ahead and hit that apply button!
We think you need these skills to ace London 4 - Duty Security Manager - England in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Security Manager role. Highlight your leadership skills, experience in managing teams, and any relevant security qualifications. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and passion for customer service. Tell us why you’re the perfect fit for our team and how you can contribute to our mission.
Showcase Your Experience: In your application, be sure to detail your experience in the security sector, especially any managerial roles. We love seeing examples of how you've successfully managed teams and handled challenging situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our fantastic team!
How to prepare for a job interview at Ward Security
✨Know Your Security Standards
Familiarise yourself with the latest security protocols and best practices. Be ready to discuss how you've implemented these in your previous roles, especially in high-pressure situations.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and training staff. Think about specific challenges you've faced and how you successfully led your team through them.
✨Demonstrate Excellent Communication
Practice articulating your thoughts clearly and confidently. Since this role requires strong client relationships, be prepared to share instances where your communication skills made a difference.
✨Dress the Part
Make sure to present yourself professionally. A polished appearance not only reflects your personal brand but also shows respect for the interview process and the company’s standards.