At a Glance
- Tasks: Provide top-notch security and customer service at a prominent London facility.
- Company: Join Ward Security, a leader in providing innovative security solutions.
- Benefits: Enjoy competitive pay, SIA licensing support, and fantastic employee perks.
- Other info: Opportunities for training, development, and career progression await you!
- Why this job: Be part of a dynamic team that values your growth and wellbeing.
- Qualifications: Must have SIA license and experience in corporate security.
The predicted salary is between 30000 - 40000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
We are seeking an experienced and adaptable Dedicated Contract Support Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role Requirements:
- SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid Frontline SIA license
- Proven work experience as a Corporate Security Officer - min 1 year
- Good customer service and communication skills
- High level of self-presentation
- Basic IT skills
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Main Duties:
- Act as a point of contact and information centre to staff, visitors, and tenants
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal, are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets
- Investigate and take the appropriate lawful action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels verbally, written, phone, and by security radios
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems, and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision. We look after our people; our people look after our clients. We aim to retain and attract the very best of both.
Why Work For Us? Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Dedicated Contract Support Officer - Canary Wharf - London - England in Greenwich employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture in the heart of Canary Wharf, London. Our commitment to employee growth is evident through our in-house Training Academy and Leadership Development Programme, alongside a comprehensive benefits package that includes financial support for SIA licensing, a pension scheme, and access to exclusive discounts. Join us to be part of a team that values your contributions and prioritises your wellbeing, ensuring you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Dedicated Contract Support Officer - Canary Wharf - London - England in Greenwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the security sector and let them know you're on the hunt for a Dedicated Contract Support Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to security and customer service. Think about scenarios where you've demonstrated excellent communication skills or handled challenging situations, and be ready to share those stories!
✨Tip Number 3
Show off your IT skills! Familiarise yourself with basic security software and systems that might be used in the role. Being tech-savvy can really set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Dedicated Contract Support Officer - Canary Wharf - London - England in Greenwich
Some tips for your application 🫡
Show Off Your Security Experience:Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided exceptional service in past roles, so don’t hold back!
Communicate Clearly:Since excellent communication skills are a must, ensure your application is clear and concise. Use straightforward language and make it easy for us to see how you can communicate effectively with staff and visitors.
Professional Presentation Matters:Your application should reflect the professional demeanour we’re looking for. Pay attention to formatting and grammar, as this shows us you take pride in your presentation—just like we expect from our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge and protocols. Be ready to discuss your previous experience in the security sector, especially any specific situations where you had to think on your feet or handle emergencies.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or colleagues in past roles, especially in challenging situations.
✨Demonstrate Professionalism
Dress smartly and maintain a polished appearance for the interview. Remember, first impressions count! Also, be prepared to discuss how you maintain professionalism in high-pressure environments.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you successfully managed difficult situations, such as dealing with trespassers or responding to emergencies.
