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- Tasks: Safeguard a facility while providing exceptional customer service and maintaining security.
- Company: Join Ward Security, a leading provider of security solutions across the UK.
- Benefits: Enjoy competitive pay, SIA licensing support, and discounts on gym memberships and retail.
- Other info: Opportunities for training and progression in a supportive team culture.
- Why this job: Make a real difference in a dynamic environment while developing your career.
- Qualifications: Must have SIA licence and proven experience as a Security Officer.
The predicted salary is between 27000 - 28000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Security Officer to safeguard a facility in Gillingham, Kent.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Pay Rate: £13.07 per hour
- Shift Pattern: Friday (09:00 - 21:00), Saturday (09:00 - 21:00), Sunday (07:00 - 19:00) - 36 hours per week
- Location: Shopping Centre, Gillingham, Kent
Role Requirements: SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email
- Report any issues to the supervisor or duty manager
- Always conduct yourself in a professional manner
- Respond to emergencies
- Deal with conflict in an appropriate manner if required
- Write up incidents to the standard expected by Management
- Carry out ID checks
- Be vigilant to the Health and Safety risks
- Work on own initiative
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognised in our Diversity Champion.
Security Officer - Gillingham - Kent - England in Essex employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Gillingham - Kent - England in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle emergencies or conflicts, and be ready to showcase your excellent communication skills. We want to see that you can keep a cool head under pressure!
✨Tip Number 3
Show off your customer service skills during the interview! Remember, as a Security Officer, you'll be the face of the company. Highlight your ability to provide clear information and maintain a professional demeanour at all times.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us. Let’s get you that Security Officer role!
We think you need these skills to ace Security Officer - Gillingham - Kent - England in Essex
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided excellent customer service in the past, so don’t hold back!
Keep It Professional: Your application should reflect the professional demeanour we value. Use clear and concise language, and make sure your presentation is polished. Remember, first impressions count!
Communicate Clearly: Excellent communication skills are a must for this role. When writing your application, ensure that your points are easy to understand and well-structured. We appreciate clarity and directness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ward Security
✨Know Your Security Basics
Brush up on your security knowledge and be ready to discuss your previous experience. Be prepared to explain how you've handled emergencies or conflicts in the past, as this will show your ability to stay calm under pressure.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've provided exceptional customer service or resolved issues effectively in previous positions.
✨Dress to Impress
Make sure you present yourself professionally. A polished appearance can make a great first impression, so wear smart attire that reflects the professional demeanour expected of a Security Officer.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to security. Think about how you would respond to various scenarios, such as dealing with difficult customers or managing a security breach, and be ready to share your thought process.