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- Tasks: Lead security operations and ensure the safety of clients and staff in a prominent London facility.
- Company: Join Ward Security, a leading provider of innovative security solutions across the UK.
- Benefits: Enjoy competitive pay, pension schemes, gym discounts, and career development opportunities.
- Other info: Dynamic work environment with a focus on personal growth and wellbeing.
- Why this job: Make a real impact by ensuring safety and delivering exceptional customer service every day.
- Qualifications: Must have SIA licenses, managerial experience, and a passion for top-notch customer service.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced Security professional with strong leadership skills and outstanding communication abilities? Do you excel at building strong client relationships, managing teams, and staying composed under pressure? We are seeking an experienced and adaptable Duty Security Manager to manage a prominent facility in London, EC2R.
In this role, you will hold a vital position in enforcing security and guaranteeing the well-being and protection of our clients’ staff, tenants and guests. Excellent communication skills and a passion for delivering exceptional customer service are all key for this position. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Position: Duty Security Manager
Pay rate: £18.86 per hour
Closest Tube Station: Bank
Shift Pattern: Monday - Friday (5 days per week/ no weekends or evenings), Hours per week 50.
Location: London, EC2R
Benefits include:
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Main Duties:
- Engaging amicably with tenants and visitors, facilitating seamless liaisons, and addressing their needs adeptly.
- Ensuring unwavering property protection through meticulous surveillance and reporting.
- Management of all security staff on-site and carry out all related administrative tasks associated with this including appraisal/personal review, coaching, performance management, recruitment, training, and development.
- Complete ownership for the site assignment instructions and standard operating procedures.
- Ensure the site is staffed at all times, by an organized, consistent, and effective rota, adhering to working time regulations to cover both planned and unplanned absences, rostering and record keeping including the continuation of all access control card operations when Security administration is absent.
- Work closely with the Client and Security team to drive the business.
- Skillful management of CCTV Systems.
- Supervising Security Operations.
- Undertaking front-of-house duties to foster a hospitable and secure environment.
- Acting as a robust security deterrent, primed to manage any emergencies adeptly.
- Swift identification and resolution of issues in congruence with their high-standard operating procedures.
- Diligent maintenance and filing of pertinent documentation.
- Crafting comprehensive reports that encapsulate daily security activities with accuracy and foresight.
Must have experience and skills:
- Valid Frontline SIA License
- Valid CCTV License
- Minimum 5 years of Corporate managerial security experience
- Experience in training and running a team.
- Experience running a site.
- A profound comprehension of premium customer service standards within a five-star setting.
- Outstanding communication skills fostering seamless interactions.
- Expansive knowledge of best-practice security standards and protocols.
- An unwavering commitment to maintaining ethical practices and integrity.
- IT literate to an advanced level with the ability to work competently in multiple system applications.
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion.
London 4 - Duty Security Manager - England in Essex employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London 4 - Duty Security Manager - England in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend events, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to security and customer service, so you can showcase how your experience aligns with their needs. Practice common interview questions to boost your confidence!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams and handled challenging situations. Highlight your ability to maintain composure under pressure, as this is crucial for a Duty Security Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace London 4 - Duty Security Manager - England in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Security Manager role. Highlight your leadership skills, experience in managing teams, and any relevant security qualifications. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and passion for customer service. Tell us why you’re the perfect fit for our team and how you can contribute to our mission.
Showcase Your Experience: When detailing your experience, focus on your achievements in previous roles. Mention specific instances where you’ve successfully managed security operations or improved client relationships. We love seeing concrete examples!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Ward Security
✨Know Your Security Standards
Make sure you brush up on the latest security protocols and best practices. Being able to discuss these confidently will show that you’re not just experienced, but also up-to-date with industry standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to train, coach, and develop staff, as well as how you’ve handled performance management and recruitment.
✨Demonstrate Excellent Communication
Practice articulating your thoughts clearly and concisely. Since this role requires strong communication skills, be ready to discuss how you’ve built relationships with clients and resolved conflicts effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security management. Think about how you would handle emergencies or difficult interactions with tenants and visitors, showcasing your problem-solving skills.