At a Glance
- Tasks: Provide top-notch customer service and maintain security in a professional environment.
- Company: Join Ward Security, a leading provider of security solutions across the UK.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a company pension scheme.
- Other info: Flexible shifts available; must be ready to work weekends and holidays.
- Why this job: Be part of a friendly team that values growth, inclusivity, and employee wellbeing.
- Qualifications: Must have an SIA licence, driving licence, and at least one year of security experience.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Pay Rate: £13.70 p/h
- Shift Pattern: Various (Days, Nights & Weekends) guaranteed 40 hours per week
- Location: Kent including Dartford, Medway, Swale, Ashford, Canterbury and surrounding areas
Role Requirements: SIA License and manual driving licence
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Main Duties:
- Act as a point of contact and information centre for staff, visitors, and tenants.
- Maintain professionalism in all interactions.
- Adhere to all instructions, written and verbal.
- Control access points, allowing or denying entry to visitors.
- Conduct regular patrols to deter threats to client property and assets.
- Investigate incidents and take appropriate lawful action as per corporate policy.
- Complete daily reports with detailed information, observations, and surveillance footage.
- Demonstrate excellent communication skills across all platforms, including verbal, written, and via security radios.
Must haves:
- Valid Frontline SIA licence
- UK manual driving licence
- Minimum 1 year of proven work experience as a Corporate Security Officer
- Excellent customer service and communication skills
- Exemplary standards of personal presentation
- IT literate with the ability to operate detecting systems and emergency equipment
- Quick thinking and problem-solving skills
- Positive attitude towards people and challenges
- Must be available 7 days a week
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Elite Officer - Kent - England employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With comprehensive benefits such as financial support for SIA licensing, a robust pension scheme, and access to our in-house Training Academy, we empower our team members to grow their careers while enjoying perks like discounted gym memberships and retail vouchers. Located in the vibrant Kent area, our commitment to diversity and employee satisfaction makes us a standout choice for those seeking meaningful and rewarding employment in the security sector.
StudySmarter Expert Advice🤫
We think this is how you could land Elite Officer - Kent - England
✨Tip Number 1
Familiarise yourself with the specific areas in Kent where the role is based. Understanding the local environment can help you respond better to potential challenges and demonstrate your commitment to the position during interviews.
✨Tip Number 2
Brush up on your communication skills by practising scenarios you might encounter as an Elite Officer. Role-playing common situations, such as handling difficult visitors or responding to emergencies, can give you the confidence to shine in the role.
✨Tip Number 3
Network with current or former employees of Ward Security. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
✨Tip Number 4
Stay updated on the latest security technologies and practices. Being knowledgeable about IT systems and emergency equipment will not only enhance your skill set but also show your dedication to professional development during the hiring process.
We think you need these skills to ace Elite Officer - Kent - England
Some tips for your application 🫡
Highlight Relevant Experience:Make sure to emphasise your previous security experience in your CV and cover letter. Mention specific roles and responsibilities that align with the duties of an Elite Officer, such as conducting ID checks and maintaining a professional environment.
Showcase Communication Skills:Since excellent communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with staff and visitors. This could include situations where you resolved conflicts or provided exceptional customer service.
Detail Your IT Proficiency:As the role requires proficiency in IT systems, be sure to mention any relevant software or systems you have experience with. Highlight your ability to operate emergency equipment and any training you've received in this area.
Maintain Professional Presentation:Given the emphasis on personal presentation, ensure that your application reflects a polished and professional image. Use a clean format for your CV and cover letter, and consider including a professional photo if appropriate.
How to prepare for a job interview at Ward Security
✨Showcase Your Security Experience
Make sure to highlight your previous security roles during the interview. Discuss specific situations where you successfully managed security challenges or provided exceptional customer service, as this will demonstrate your suitability for the Elite Officer position.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, prepare to discuss how you've effectively communicated in past positions. Use examples that showcase your ability to convey information clearly and professionally, especially in high-pressure situations.
✨Exude Professionalism and Presentation
Dress smartly and maintain a polished appearance for the interview. This role requires exemplary standards of personal presentation, so make sure you reflect that from the moment you walk in. Your demeanour should also be professional and approachable.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think of scenarios where you had to think quickly and act decisively, and be ready to explain your thought process and the outcomes of your actions.
