At a Glance
- Tasks: Ensure safety and security while providing a welcoming front-of-house experience.
- Company: Join Ward Security, a leading provider of security services in the UK.
- Benefits: Enjoy competitive pay, pension scheme, life assurance, and employee discounts.
- Other info: Opportunities for training, development, and career progression in a supportive environment.
- Why this job: Make a real difference by ensuring safety and delivering excellent customer service.
- Qualifications: Must have a valid SIA licence and strong communication skills.
The predicted salary is between 30000 - 31000 £ per year.
We are looking for a professional and dependable Front of House Security Officer to join our team in London. In this role, you will be responsible for ensuring the safety and security of our clients, visitors, and staff while delivering a welcoming and professional front-of-house experience.
Your duties will include monitoring and patrolling the premises, managing access control, responding promptly to incidents, and always maintaining a visible and reassuring presence.
The ideal candidate will be confident, well-presented, and customer-focused, with excellent communication skills and a proactive, positive attitude. You will play a key role in providing an efficient, courteous, and effective service to our clients and visitors. Security SIA licence essential.
Position: Front of House Security Officer
Closest Tube Station: London Bridge
Pay rate: £14.80 per hour
Shift Pattern: 4 on 4 off Days and Nights
Location: London SE1 9SG
Benefits include:
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Must have:
- Valid SIA licence - CCTV desirable
- Good customer service and communication skills
- Experience within a similar position is preferred
- 5-year checkable work history
Duties:
- Able to carry out regular patrols.
- Quick learner with the ability to adapt.
- Comfortable standing for long periods.
- Responsible for opening and closing the building and terraces.
- Delivers excellent customer service.
- Capable of working effectively under pressure.
- Able to de-escalate situations, including incidents involving young people and anti-social behaviour.
- Provide First Aid assistance when required.
- Able to interact with stakeholders and tenants.
- Prepared to respond to any incidents that may occur (full training will be provided on site).
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Front of House Officer - London - SE1 - England in Collier Row employer: Ward Security
At Ward Security, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture in the heart of London. Our Front of House Officers benefit from competitive pay, comprehensive training and development opportunities, and a range of employee perks including a Cycle to Work scheme and a robust pension plan. We are committed to the wellbeing of our staff, providing resources such as an in-house Mental Health Team and a diverse environment where every individual is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Officer - London - SE1 - England in Collier Row
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Front of House Officer - London - SE1 - England. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Ward Security. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
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✨Directly Apply to Ward Security
Don’t forget to apply for the Front of House Officer - London - SE1 - England role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Ward Security.
We think you need these skills to ace Front of House Officer - London - SE1 - England in Collier Row
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Ward Security. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Ward Security.
How to prepare for a job interview at Ward Security
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Ward Security.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Ward Security.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Ward Security.
