At a Glance
- Tasks: Ensure safety and professionalism at high-profile corporate sites while delivering exceptional customer service.
- Company: Join Ward Security, a leading provider of security solutions across the UK.
- Benefits: Enjoy competitive pay, SIA licence support, gym discounts, and ongoing training opportunities.
- Other info: Flexible shifts available with excellent career progression and a supportive team culture.
- Why this job: Be the first point of contact in a dynamic environment and make a real impact.
- Qualifications: Must have a valid SIA licence and 2 years of corporate security experience.
The predicted salary is between 30700 - 40000 £ per year.
Are you an experienced Corporate Security Officer with a strong background in managing high-profile single-manned sites? Do you take pride in delivering exceptional customer service while maintaining the highest standards of professionalism and security?
If you are confident working independently, thrive under pressure, and possess excellent communication and decision-making skills, we would like to hear from you.
We are currently seeking professional and experienced Corporate Security Officers to support prestigious client locations across London. This role is ideal for individuals with a proven background in front-of-house corporate security who can confidently manage sites autonomously while maintaining a polished and client-focused presence.
Role: Corporate Contract Support Security Officer
Location: London
Pay Rate: £14.80 per hour
Shift Pattern: Days, Nights & Weekends (12-hour shifts)
Minimum: 12 hours per week
Licence Required: Valid SIA Licence
About the Role
As a Corporate Contract Support Security Officer, you will act as the first point of contact for staff, clients, contractors, and visitors, ensuring a safe, secure, and professional environment at all times. Being fully flexible with shifts and working within a single-manned environment requires confidence, initiative, and the ability to remain calm and professional when responding to incidents or emergencies. The successful candidate will demonstrate excellent situational awareness, strong administrative capability, and the ability to manage multiple responsibilities independently.
Key Responsibilities
- Manage front-of-house security and reception duties professionally
- Carry out access control, visitor management, and ID checks
- Act as the main point of contact for all staff, visitors, and contractors
- Respond effectively to incidents, emergencies, and security concerns
- Maintain accurate incident reports and daily records
- Deliver exceptional customer service in a corporate environment
- Monitor CCTV, alarms, and security systems where required
- Ensure all health & safety procedures are followed
- Maintain a clean, professional, and welcoming environment
- Escalate issues appropriately to management or emergency services when necessary
- Work independently and use sound judgement in challenging situations
Essential Requirements
- Valid SIA Door Supervisor or Security Guarding Licence
- Minimum 2 years experience within Corporate Security
- Previous experience working on single-manned sites
- Excellent communication and customer service skills
- Strong report-writing and IT skills
- Professional appearance and confident demeanour
- Ability to remain calm under pressure and handle conflict professionally
- Excellent organisational and multitasking abilities
- Strong awareness of health & safety and emergency procedures
- Full 5-year checkable employment history
- Experience using CCTV, access control, and emergency systems
Benefits
- Financial support towards SIA licence renewal
- Cycle to Work salary sacrifice scheme
- Company pension scheme
- Life Assurance benefits
- Employee referral programme
- Ongoing training, development, and progression opportunities
Additional Employee Benefits
- Discounted gym memberships
- Retail and travel discounts
- Restaurant and supermarket vouchers
- Cinema ticket discounts
- 24/7 Employee Assistance Programme
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
Contract Support Officer - London - England in Bickley employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and individual contributions. Our employees benefit from ongoing training and development opportunities through our in-house Training Academy and Leadership Development Programme, ensuring a clear career path. With additional perks such as financial support for SIA licence renewal, discounted gym memberships, and a comprehensive Employee Assistance Programme, we are committed to the wellbeing and professional growth of our team members in the vibrant city of London.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support Officer - London - England in Bickley
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to corporate security. Think about how you'd handle various situations, as this role requires quick thinking and calmness under pressure.
✨Tip Number 3
Show off your skills! Bring along any certifications or training you've completed, especially your SIA licence. This demonstrates your commitment to professionalism and gives you an edge over other candidates.
✨Tip Number 4
Apply through our website for the best chance of landing that role! We love seeing applications directly from motivated candidates who are eager to join our team and contribute to our mission.
We think you need these skills to ace Contract Support Officer - London - England in Bickley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Contract Support Officer role. Highlight your experience in corporate security, especially if you've worked on single-manned sites. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills:Since delivering exceptional customer service is key in this role, share specific examples of how you've gone above and beyond in previous positions. We love hearing about your experiences that showcase your professionalism and client-focused approach.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ward Security
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Corporate Contract Support Security Officer. Familiarise yourself with key tasks like access control, incident management, and customer service. This will help you confidently discuss how your experience aligns with the role.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, prepare examples from your past experiences where you successfully handled challenging situations or provided outstanding service. Highlighting these moments will demonstrate your ability to maintain professionalism under pressure.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making and situational awareness. Think of scenarios where you had to respond to emergencies or manage conflicts. Practising your responses will help you articulate your thought process clearly during the interview.
✨Dress the Part
First impressions matter, especially in a corporate security role. Dress professionally and ensure your appearance reflects the high standards expected in this position. A polished look will reinforce your commitment to maintaining a professional environment.
