At a Glance
- Tasks: Monitor security systems and coordinate responses to incidents in a corporate environment.
- Company: Join Ward Security, a leader in providing top-notch security solutions across the UK.
- Benefits: Earn £15.49 per hour with a predictable 4-on, 4-off work-life balance.
- Other info: Enjoy continuous training, a supportive team culture, and fantastic employee benefits.
- Why this job: Be the frontline of safety in a prestigious corporate setting while developing your skills.
- Qualifications: Must have valid SIA licenses and experience in a corporate control room.
The predicted salary is between 32000 - 34000 £ per year.
Are you an experienced Controller looking for your next professional opportunity? If you have strong coordination skills, can manage multiple tasks simultaneously, and thrive in a fast-paced, operational environment, we would love to hear from you. Apply now!
Job Description: Security Controller (Multi-Tenant Corporate)
Position: Security Controller
Rate: 15.49 per hour
Shift Pattern: 4-on, 4-off (Rotating Days & Nights)
Hours: 07:00 - 19:00 / 19:00 - 07:00
Location: London E14 4QZ
Role Purpose
As a Security Controller in a high-profile, multi-tenant corporate environment, you are the central hub for all safety and operational activities. You will be responsible for the continuous monitoring of the buildings security systems, acting as the primary point of contact for tenants, and coordinating the response to any incidents. This role requires a blend of technical surveillance expertise, administrative accuracy, and elite customer service.
Key Responsibilities
- Control Room Operations
- Surveillance: Conduct proactive CCTV monitoring across the building to ensure the safety of tenants, visitors, and assets.
- Access Control: Manage the electronic access control systems and managing temporary badges for contractors or guests.
- System Integrity: Perform regular equipment checks to ensure all cameras are operational, reporting faults to the management team.
- Incident Response & Management
- Emergency Coordination: Dealing with fire alarms, medical emergencies, or security breaches, coordinating with on-site supervisors, building management and emergency services.
- Incident Reporting: Compile detailed, factual, and professional reports for all on site incidents.
- Situational Awareness: Monitor local news or police alerts that may impact the buildings security posture.
- Administration & Communication
- Digital Liaison: Manage the security inbox, responding to tenant requests, access permit applications, and general inquiries.
- Key Management: Maintain a strict key audit trail, ensuring all physical keys are signed in/out and accounted for at the end of every shift.
- Data Entry & Auditing: Conduct regular control room audits for access control and CCTV systems.
- Tenant & Visitor Relations
- Service Excellence: Provide a professional and welcoming "front of house" feel via intercoms and radio communications.
Requirements (Essential)
- Licensing: Must hold a valid SIA Door Supervisor or Security Guarding license AND a valid SIA CCTV license.
- Experience: Proven experience in a corporate control room or a multi-tenant environment.
- Technical Abilities: Intermediate level of proficiency in Microsoft Office (Outlook/Excel) and modern Access Control software (e.g. CCure).
- Reliability: Commitment to a 4-on, 4-off roster, including weekends and bank holidays.
- Vetting: Ability to provide a full 5-year checkable work/education history for BS7858 vetting.
Person Specification
- Calm under pressure: Ability to remain calm and methodical under high-pressure emergency situations.
- Eye for Detail: A naturally observant individual who notices "the small things" that others miss.
- Communication Skills: Excellent written English for report writing and a clear, professional speaking voice for radio/phone work.
Benefits
- Competitive hourly rate of 15.49.
- Predictable 4-on, 4-off work-life balance.
- Opportunity to work within a prestigious corporate environment.
- Continuous professional development and training.
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision. We look after our people; our people look after our clients. We aim to retain and attract the very best of both.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Controller - London - E14 4QZ - England in Belsize Park employer: Ward Security
At Ward Security, we pride ourselves on being an exceptional employer, offering a competitive hourly rate and a predictable 4-on, 4-off work-life balance in the vibrant corporate environment of London E14. Our commitment to employee growth is evident through our in-house Training Academy and Leadership Development Programme, while our inclusive culture and comprehensive wellbeing initiatives ensure that every team member feels valued and supported. Join us to be part of a dedicated team where your contributions truly matter and where we prioritise both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Security Controller - London - E14 4QZ - England in Belsize Park
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Controller - London - E14 4QZ - England. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Ward Security. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Ward Security
Don’t forget to apply for the Security Controller - London - E14 4QZ - England role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Ward Security.
We think you need these skills to ace Security Controller - London - E14 4QZ - England in Belsize Park
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Ward Security. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Ward Security.
How to prepare for a job interview at Ward Security
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Ward Security.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Ward Security.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Ward Security.
