Contract Support Officer - London - England in Barbican

Contract Support Officer - London - England in Barbican

Barbican Full-Time 30744 - 40752 £ / year (est.) No working from home possible
Ward Security

At a Glance

  • Tasks: Manage security at prestigious sites, ensuring safety and exceptional customer service.
  • Company: Join Ward Security, a leader in corporate security solutions across the UK.
  • Benefits: Enjoy competitive pay, ongoing training, gym discounts, and a supportive work environment.
  • Other info: Flexible shifts available with opportunities for career growth and development.
  • Why this job: Be the first point of contact in a dynamic role that values professionalism and initiative.
  • Qualifications: Must have a valid SIA licence and 2 years of corporate security experience.

The predicted salary is between 30744 - 40752 £ per year.

Are you an experienced Corporate Security Officer with a strong background in managing high-profile single-manned sites? Do you take pride in delivering exceptional customer service while maintaining the highest standards of professionalism and security?

If you are confident working independently, thrive under pressure, and possess excellent communication and decision-making skills, we would like to hear from you.

We are currently seeking professional and experienced Corporate Security Officers to support prestigious client locations across London. This role is ideal for individuals with a proven background in front-of-house corporate security who can confidently manage sites autonomously while maintaining a polished and client-focused presence.

Role: Corporate Contract Support Security Officer

Location: London

Pay Rate: £14.80 per hour

Shift Pattern: Days, Nights & Weekends (12-hour shifts)

Minimum: 12 hours per week

Licence Required: Valid SIA Licence

About the Role

As a Corporate Contract Support Security Officer, you will act as the first point of contact for staff, clients, contractors, and visitors, ensuring a safe, secure, and professional environment at all times. Being fully flexible with shifts and working within a single-manned environment requires confidence, initiative, and the ability to remain calm and professional when responding to incidents or emergencies. The successful candidate will demonstrate excellent situational awareness, strong administrative capability, and the ability to manage multiple responsibilities independently.

Key Responsibilities

  • Manage front-of-house security and reception duties professionally
  • Carry out access control, visitor management, and ID checks
  • Act as the main point of contact for all staff, visitors, and contractors
  • Respond effectively to incidents, emergencies, and security concerns
  • Maintain accurate incident reports and daily records
  • Deliver exceptional customer service in a corporate environment
  • Monitor CCTV, alarms, and security systems where required
  • Ensure all health & safety procedures are followed
  • Maintain a clean, professional, and welcoming environment
  • Escalate issues appropriately to management or emergency services when necessary
  • Work independently and use sound judgement in challenging situations

Essential Requirements

  • Valid SIA Door Supervisor or Security Guarding Licence
  • Minimum 2 years experience within Corporate Security
  • Previous experience working on single-manned sites
  • Excellent communication and customer service skills
  • Strong report-writing and IT skills
  • Professional appearance and confident demeanour
  • Ability to remain calm under pressure and handle conflict professionally
  • Excellent organisational and multitasking abilities
  • Strong awareness of health & safety and emergency procedures
  • Full 5-year checkable employment history
  • Experience using CCTV, access control, and emergency systems

Benefits

  • Financial support towards SIA licence renewal
  • Cycle to Work salary sacrifice scheme
  • Company pension scheme
  • Life Assurance benefits
  • Employee referral programme
  • Ongoing training, development, and progression opportunities

Additional Employee Benefits

  • Discounted gym memberships
  • Retail and travel discounts
  • Restaurant and supermarket vouchers
  • Cinema ticket discounts
  • 24/7 Employee Assistance Programme

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision. We look after our people; our people look after our clients. We aim to retain and attract the very best of both.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder.

We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Contract Support Officer - London - England in Barbican employer: Ward Security

At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and employee wellbeing. Our Contract Support Officers enjoy competitive pay, comprehensive benefits including financial support for SIA licence renewal, and numerous opportunities for professional growth through our in-house Training Academy and Leadership Development Programme. Located in the vibrant city of London, our team members benefit from a dynamic environment where they can thrive while delivering outstanding security services to prestigious clients.

Ward Security

Contact Details:

Ward Security Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Contract Support Officer - London - England in Barbican

Tip Number 1

Network like a pro! Reach out to your connections in the security industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions and scenarios specific to corporate security. Think about how you'd handle various situations, as this role requires quick thinking and calmness under pressure.

Tip Number 3

Show off your skills! If you have experience with CCTV, access control, or emergency response systems, be ready to discuss these in detail. Highlighting your technical know-how can set you apart from other candidates.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Contract Support Officer - London - England in Barbican

Corporate Security Management
Customer Service Skills
Communication Skills
Incident Management
Emergency Response
Access Control
Report Writing

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in corporate security, especially if you've worked on single-manned sites. We want to see how your skills match the role, so don’t be shy about showcasing your customer service and communication abilities!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Corporate Contract Support Security Officer role. Share specific examples of how you've handled incidents or emergencies in the past – we love a good story!

Show Off Your Professionalism:Since this role requires a polished presence, make sure your application reflects that. Use a professional tone, check for typos, and ensure your formatting is clean. First impressions matter, even in written applications!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at Ward Security

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Corporate Contract Support Security Officer. Familiarise yourself with key tasks like access control, incident management, and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

Showcase Your Experience

Prepare specific examples from your past roles that highlight your experience in corporate security, especially in single-manned sites. Be ready to discuss how you've handled emergencies or difficult situations, as this will showcase your ability to remain calm under pressure.

Dress to Impress

Since this role requires a professional appearance, make sure you dress appropriately for the interview. A polished look not only reflects your understanding of the job's expectations but also sets a positive tone for your first impression.

Ask Insightful Questions

Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether the company is the right fit for you.