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- Tasks: As a Security Officer, you'll ensure safety, conduct ID checks, and provide top-notch customer service.
- Company: Ward Security delivers comprehensive security solutions across the UK, prioritising people and client care.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a company pension scheme.
- Why this job: Join a friendly team with growth opportunities and a commitment to wellbeing and inclusivity.
- Qualifications: Must have at least 1 year of security experience, excellent communication skills, and an SIA license.
- Other info: Flexible shifts on weekends, with a focus on professional development and a supportive work culture.
Posted Wednesday 20 August 2025 at 00:00
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
Quick…Apply now!
We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Solihull.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role : Security Officer Pay Rate: £13.46 per hour Shift Pattern: Days 36 Hours per week, Friday, Saturday and Sundays Location : Solihull, B90 4NY Role Requirements: SIA License, CCTV licence desirable
Objectives
- To provide the security measures necessary for the safeguarding of the property and people within theDevelopment
- To protect the premises above from possible unauthorised entry by use of force or illegal instruments whereby a loss of goods may result in subsequent damage to the client\’s business.
- To ensure effective security of the assigned patrol locations against damage by fire, water, theft or vandalism.
- To detect, where possible, those responsible for losses or malicious damage to the client\’s property.
- To ensure that all persons wishing to enter the premises are fully identified as belonging to either the authorised client\’s personnel or visitors whom the client management can verify.
- To ensure that all reasonable instructions the client issues are implicitly and swiftly obeyed.
- To provide a robust and efficient emergency response system to any emergency within the development.
Responsibilities
· Manning of the control room for CCTV for qualified personnel
· Security equipment Issue for CCTV-qualified personnel
· Access control and key issue CCTV qualified personnel
· Foot patrols and security of WDP 40
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership :
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Good customer service and communication skills
- Proven work experience as a Security Officer(min 1year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Have an ability to deliver succinct and clear verbal and written reports where necessary.
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Cooperate Security (min 1year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate- Ability to operate detecting systems and emergency equipment
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
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Security Officer - Solihull B90 employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Solihull B90
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the Solihull area. Understanding local regulations and common security challenges can give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Ward Security. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to demonstrate your customer service skills in practical scenarios. Think of examples where you've successfully handled difficult situations, as this will be crucial for the role.
✨Tip Number 4
Stay updated on the latest security technologies and trends. Being knowledgeable about advancements in CCTV systems and emergency response techniques can set you apart from other candidates.
We think you need these skills to ace Security Officer - Solihull B90
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous security experience, particularly any roles where you provided customer service. Emphasise your communication skills and any relevant qualifications, such as your SIA License.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've maintained a professional demeanour in challenging situations and how you excel in multitasking.
Highlight Relevant Skills: Clearly outline your IT proficiency and any experience with CCTV systems or emergency response protocols. This will demonstrate your capability to handle the responsibilities of the Security Officer role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the security sector.
How to prepare for a job interview at Ward Security Limited
✨Showcase Your Security Experience
Make sure to highlight your previous experience in the security sector during the interview. Be prepared to discuss specific situations where you successfully handled security challenges or emergencies, as this will demonstrate your capability and reliability.
✨Emphasise Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with both colleagues and the public in past roles, especially in high-pressure situations.
✨Demonstrate Customer Service Excellence
Ward Security values exceptional customer service, so be ready to share instances where you went above and beyond to assist customers or clients. This could include resolving conflicts or providing information in a friendly manner.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to remain calm under pressure. Think through potential security situations you might face and how you would respond, showcasing your proactive and resourceful nature.
