At a Glance
- Tasks: Safeguard a prominent facility while providing exceptional customer service.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy competitive pay, pension scheme, and discounts on gym memberships and retail.
- Other info: Be part of an inclusive team that values diversity and promotes wellbeing.
- Why this job: Make a real difference in security while developing your career in a supportive environment.
- Qualifications: Must have SIA licence and proven experience in security with excellent communication skills.
The predicted salary is between 30000 - 40000 € per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London, WC1H 9LT.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Role Requirements: SIA Licence
Benefits include:
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Corporate Security (min 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate – Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email
- Report any issues to the supervisor or duty manager
- Always conduct yourself in a professional manner
- Respond to emergencies
- Deal with conflict in an appropriate manner if required
- Write up incidents to the standard expected by Management
- Carry out ID checks
- Be vigilant to the Health and Safety risks
- Work on own initiative
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally, we seek the best talent to uphold our vision “We look after our people; our people look after our clients.”
We offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder.
We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - London - WC1H 9LT employer: Ward Security Limited
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and employee wellbeing. Located in the heart of London, our team enjoys competitive pay, comprehensive benefits including a pension scheme and life assurance, as well as extensive training and development opportunities through our in-house Training Academy. Join us to be part of a dedicated team where your contributions are recognised and rewarded, and where we prioritise the growth and success of our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - London - WC1H 9LT
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle emergencies or conflicts, and be ready to share your experiences. This will show employers that you’re not just qualified but also proactive and resourceful.
✨Tip Number 3
Dress to impress! First impressions matter, especially in security roles. Make sure you present yourself professionally, as it reflects your attitude towards the job and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Security Officer - London - WC1H 9LT
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided exceptional customer service in the past!
Keep It Professional:Your application should reflect the professional demeanour we value. Use clear and concise language, and don’t forget to showcase your excellent communication skills!
Be Yourself:Let your personality shine through! We’re looking for someone who can maintain a positive mindset, so don’t hesitate to share how you tackle challenges with a smile.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it’s super easy!
How to prepare for a job interview at Ward Security Limited
✨Know Your Security Basics
Brush up on your security knowledge and experience. Be ready to discuss specific situations where you demonstrated your skills, like handling emergencies or conducting ID checks. This will show that you’re not just familiar with the role but have practical experience to back it up.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with staff and visitors in past roles. This will help you stand out as someone who can provide exceptional customer service.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally during the interview. Wear smart attire that reflects the polished demeanour expected of a Security Officer. This shows you take the role seriously and understand the importance of appearance in security.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with conflict or responding to emergencies. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your problem-solving skills and ability to stay calm under pressure.