Security Officer - London, SE1 9LZ

Role: Security Officer

Pay Rate: £15.00 per hour

Shift Pattern: 4 on 4 off nights only 19:00 - 07:00. Average 42 hours per week.

Location: London, SE1 9LZ

Role Requirements:

• SIA Licence

Key Responsibilities and Skill Set:

• Provide exceptional customer service
• Maintain a high level of security
• Conduct ID checks
• Respond to emergencies
• Provide information to staff and visitors
• Supervise cleaning staff
• Ensure reception and other areas are kept clean
• Act as a point of contact
• Report issues
• Write up incidents
• Be vigilant to Health and Safety risks
• Work on own initiative
• Keep a professional demeanour

Must Have:

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Security Officer (min 1 year)
• Excellent customer service and communication skills
• Professional attitude and appearance
• Ability to deliver succinct and clear verbal and written reports where necessary
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Experience within a Corporate Security (min 1 year)
• Surveillance skills and detail orientation
• 5‑year checkable work history
• IT literate – Ability to operate detecting systems and emergency equipment

Main Duties:

• Act as a point of contact and information centre to staff and visitors
• Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email
• Report any issues to the supervisor or duty manager
• Always conduct yourself in a professional manner
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks
• Work on own initiative
• Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members

Benefits:

• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Progression, training, and development opportunities

Additional Benefits via ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Equal Employment Opportunity Statement:

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal‑opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.