At a Glance
- Tasks: Ensure safety and security in a dynamic corporate environment while delivering excellent customer service.
- Company: Join a prestigious security team in the heart of London's financial district.
- Benefits: Enjoy competitive pay, ongoing training, gym discounts, and a supportive work culture.
- Why this job: Be part of a front-facing team that makes a real difference in a high-profile setting.
- Qualifications: Must have a valid SIA Licence and at least 2 years of corporate security experience.
- Other info: Diversity is celebrated here; we value every individual and promote equal opportunities.
The predicted salary is between 31000 - 41000 £ per year.
Are you an experienced Security Officer with a passion for delivering outstanding customer service? Do you take pride in your appearance, professionalism, and ability to remain calm under pressure? If you thrive in a dynamic corporate setting and enjoy being part of a client-focused, front-facing team — we want to hear from you.
We are recruiting a highly motivated and professional Security Officer to support operations at a prestigious, fast-paced corporate environment found in the heart of the financial district within the City of London. This iconic flagship building comprises approximately 398,000 sq ft of office and retail space spread over 37 floors. Located between Leadenhall Street, Billiter Street and Lime Street, the building is a major contributor to the ever-changing City skyline.
Location: London, EC3M
Nearest tube: Aldgate and Fenchurch St
Pay Rate: £15.58 per hour
Shift Pattern: Monday – Friday (60 hours per week)
Requirement: Valid SIA Licence
Key Responsibilities
- Operational Support
- Report directly to the Security Control Room and operate under the direction of the Duty Shift Manager (or CCTV Supervisor in their absence).
- Act as a key point of contact during shifts, supporting colleagues and site management.
- Maintain high visibility across the building and respond promptly to operational requirements.
- Proactively identify and escalate any security or safety concerns.
- Patrolling & Site Coverage
- Conduct regular internal and external patrols in line with site assignment instructions.
- Provide break relief to ensure seamless security coverage.
- Identify and report maintenance, safety, or security issues.
- Front of House & Visitor Management
- Deliver a professional and welcoming front‑of‑house presence.
- Manage access control and visitor procedures in line with client expectations.
- Support events and high‑profile visits in collaboration with the Control Room.
- Ensure all staff and visitors experience a safe and well‑managed environment.
- Security Control Room Support
- Assist with monitoring alarms, CCTV systems, and incidents as required.
- Maintain accurate, concise written and verbal reports.
- Communicate effectively with internal teams and external stakeholders.
- Loading Bay Operations
- Support secure and efficient loading bay activities during peak periods.
- Monitor contractor access, deliveries, and vehicle movements.
- Work closely with site teams to maintain safe operational flow.
- Presentation & Client Standards
- Maintain exceptional personal presentation in line with site expectations.
- Demonstrate a positive, confident and approachable attitude at all times.
- Represent both the security team and building with professionalism and integrity.
What We’re Looking For
- Valid SIA Licence
- Minimum 2 years corporate security experience
- Excellent customer service and communication skills
- Professional appearance and demeanour
- Strong written and verbal reporting skills
- Proactive and solution‑focused mindset
- IT literate (CCTV, access control, emergency systems)
- Surveillance awareness and strong attention to detail
- Excellent organisational skills
- 5‑year checkable work history
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal‑opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - London, EC3M 7AF employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - London, EC3M 7AF
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle various situations, especially in a corporate environment. This will help you showcase your calmness under pressure and customer service skills.
✨Tip Number 3
Dress to impress! As a Security Officer, your appearance matters. Make sure you look professional and polished for any interviews or networking events. It shows you take pride in your role and are ready to represent the company well.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to a safe and welcoming environment.
We think you need these skills to ace Security Officer - London, EC3M 7AF
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous security experience in your application. We want to see how you've handled similar roles and what skills you bring to the table, especially in a corporate environment like ours.
Be Professional and Personable: Since this role is front-facing, it's crucial to convey your professionalism and customer service skills in your written application. Use a friendly tone while maintaining a level of formality that reflects the high standards we uphold.
Attention to Detail is Key: When writing your application, pay close attention to detail. This means checking for typos and ensuring your information is accurate. A well-presented application shows us that you take pride in your work, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Ward Security Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Security Officer. Familiarise yourself with the specific requirements mentioned in the job description, like maintaining high visibility and managing access control. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Dress to Impress
As a Security Officer, your appearance matters! Dress professionally for the interview to reflect the high standards expected in a corporate environment. A polished look not only boosts your confidence but also shows that you take pride in your presentation, which is crucial for this role.
✨Showcase Your Customer Service Skills
Since this position emphasises outstanding customer service, prepare examples from your past experiences where you successfully handled challenging situations or provided exceptional service. Highlighting these skills will demonstrate your ability to remain calm under pressure and your commitment to client satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.