Security Officer - EC2M, London
Security Officer - EC2M, London

Security Officer - EC2M, London

London Full-Time No home office possible
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At a Glance

  • Tasks: As a Security Officer, you'll ensure safety, provide info, and maintain a professional environment.
  • Company: Join Ward Security, a leading provider of security solutions across the UK.
  • Benefits: Enjoy perks like SIA licensing support, gym discounts, and a 24/7 Employee Assistance programme.
  • Why this job: Be part of a friendly team that values growth, inclusivity, and employee wellbeing.
  • Qualifications: Must have a valid SIA licence and at least one year of security experience.
  • Other info: Flexible shifts with a pay rate of £13.95 per hour and opportunities for career progression.

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.

Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

  • Role Requirements:
  • SIA License
  • Good customer service and communication skills
  • Proven work experience as a Security Officer (min 1 year)
  • Excellent customer service and communication skills
  • Professional attitude and appearance
  • Ability to deliver succinct and clear verbal and written reports where necessary
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Experience within Corporate Security (min 1 year)
  • Surveillance skills and detail orientation
  • 5-year checkable work history
  • IT literate - Ability to operate detecting systems and emergency equipment

Main Duties:

  • Act as a point of contact and information centre to staff and visitors.
  • Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
  • Report any issues to the supervisor or duty manager.
  • Always conduct yourself in a professional manner.
  • Respond to emergencies.
  • Deal with conflict in an appropriate manner if required.
  • Write up incidents to the standard expected by Management.
  • Carry out ID checks.
  • Be vigilant to the Health and Safety risks.
  • Work on own initiative.
  • Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.

Who We Are:

Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “We look after our people; our people look after our clients.”

Why Work For Us?

Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder.

We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.

As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Security Officer - EC2M, London employer: Ward Security Limited

At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. Our team members benefit from comprehensive training opportunities, a robust rewards programme including discounts and wellness initiatives, and a commitment to career progression within the security sector. Located in the heart of London, our Security Officers play a vital role in maintaining safety while delivering outstanding customer service, all within a professional and dynamic environment.
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Contact Detail:

Ward Security Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Security Officer - EC2M, London

Tip Number 1

Familiarise yourself with the specific security protocols and procedures relevant to corporate environments. Understanding these can help you demonstrate your knowledge during interviews and show that you're proactive about your role.

Tip Number 2

Practice your communication skills by engaging in role-play scenarios. This will prepare you for the types of interactions you'll have with staff and visitors, ensuring you can provide clear and concise information under pressure.

Tip Number 3

Network with current or former security officers in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can be invaluable when preparing for your interview.

Tip Number 4

Stay updated on the latest security technologies and trends. Being knowledgeable about IT systems and emergency equipment will not only boost your confidence but also make you a more attractive candidate for the position.

We think you need these skills to ace Security Officer - EC2M, London

Valid SIA Licence
Excellent Communication Skills
Customer Service Skills
Professional Attitude and Appearance
Ability to Write Clear Reports
Resourcefulness and Proactivity
Organisational Skills
Surveillance Skills
Attention to Detail
IT Literacy
Conflict Resolution Skills
Emergency Response Skills
Vigilance to Health and Safety Risks
Ability to Work Independently
Multitasking Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant security experience, particularly any roles where you provided customer service. Emphasise your SIA licence and any specific skills that align with the job description.

Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and professional attitude. Mention specific examples of how you've handled emergencies or conflicts in previous roles to demonstrate your capability.

Highlight IT Proficiency: Since the role requires proficiency in IT systems, include any relevant experience with security technology or emergency equipment in your application. This will show that you're well-prepared for the technical aspects of the job.

Showcase Your Organisational Skills: In your application, provide examples of how you've successfully managed multiple tasks or responsibilities in a previous security role. This will illustrate your ability to multitask effectively in a busy environment.

How to prepare for a job interview at Ward Security Limited

Showcase Your Security Experience

Make sure to highlight your previous experience in the security sector during the interview. Be prepared to discuss specific situations where you successfully handled security challenges or emergencies, as this will demonstrate your capability and reliability.

Demonstrate Excellent Communication Skills

Since communication is key in this role, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated with both staff and visitors in past roles, especially in high-pressure situations.

Maintain a Professional Demeanour

Dress appropriately and maintain a polished appearance for the interview. Your professional attitude should reflect the standards expected in the role, so be mindful of your body language and tone throughout the conversation.

Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to handle conflict. Think of examples from your past experiences where you had to act quickly and resourcefully, and be ready to explain your thought process.

Security Officer - EC2M, London
Ward Security Limited
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