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- Tasks: As a Security Officer, you'll ensure safety and provide top-notch customer service at Churchill Place.
- Company: Ward Security delivers comprehensive security solutions across the UK with a focus on people and community.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a 24/7 Employee Assistance programme.
- Why this job: Join a friendly team that values growth, inclusivity, and offers real career development opportunities.
- Qualifications: Must have an SIA licence, excellent communication skills, and at least one year of security experience.
- Other info: We celebrate diversity and are committed to equal opportunities for all applicants.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Churchill Place, London.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Pay Rate: £13.85 per hour
- Shift Pattern: Monday to Friday 07:00 to 19:00
- Location: Churchill Place, London
Role Requirements:
- SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
- Additional benefits via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Front of House Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within Corporate Security (min 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email
- Report any issues to the supervisor or duty manager
- Always conduct yourself in a professional manner
- Respond to emergencies
- Deal with conflict in an appropriate manner if required
- Write up incidents to the standard expected by Management
- Carry out ID checks
- Be vigilant to the Health and Safety risks
- Work on own initiative
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - Churchill Place employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Churchill Place
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to corporate environments. Understanding these can help you demonstrate your knowledge during interviews and show that you're proactive about your role.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. This will prepare you for handling various situations, such as dealing with emergencies or providing information to visitors, which are key aspects of the job.
✨Tip Number 3
Network with professionals in the security industry, especially those who work in corporate settings. They can provide insights into the role and may even refer you to opportunities within their organisations.
✨Tip Number 4
Stay updated on the latest security technologies and trends. Being knowledgeable about IT systems and emergency equipment will not only boost your confidence but also make you a more attractive candidate for the position.
We think you need these skills to ace Security Officer - Churchill Place
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous security experience, particularly any roles that involved customer service or front-of-house duties. Use specific examples to demonstrate how you handled challenges and maintained a professional demeanour.
Showcase Communication Skills: Since excellent communication skills are essential for this role, include examples of how you've effectively communicated with customers or colleagues in past positions. Mention any experience with verbal and written reporting as well.
Detail Your IT Proficiency: As the job requires proficiency in IT systems, be sure to mention any relevant software or systems you have experience with. This could include security systems, emergency equipment, or general IT literacy.
Professional Presentation: Given the emphasis on maintaining a polished appearance, consider including a statement about your commitment to professionalism in both appearance and conduct. This can help reinforce your suitability for the role.
How to prepare for a job interview at Ward Security Limited
✨Showcase Your Security Experience
Make sure to highlight your previous security roles during the interview. Discuss specific situations where you successfully managed security challenges, as this will demonstrate your capability and experience in the field.
✨Emphasise Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated with customers or colleagues in past positions. This could include handling conflicts or providing clear information to visitors.
✨Demonstrate Professionalism
Dress appropriately and maintain a polished appearance for the interview. Your demeanour should reflect the professional attitude expected in the role, so practice maintaining a calm and composed presence throughout the discussion.
✨Prepare for Scenario Questions
Anticipate questions that may involve emergency situations or conflict resolution. Think through how you would respond to various scenarios, as this will show your ability to think on your feet and handle pressure effectively.
