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- Tasks: As a Security Officer, you'll ensure safety, provide customer service, and handle emergencies.
- Company: Ward Security delivers top-notch security solutions across the UK with a focus on people.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a 24/7 Employee Assistance programme.
- Why this job: Join a friendly team that values growth, inclusivity, and offers career development opportunities.
- Qualifications: Must have a valid SIA licence and at least one year of security experience.
- Other info: Flexible shifts available; work in a supportive environment that champions diversity.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
…Apply now!
We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Birmingham.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role : Security Officer Pay Rate: £15.50 per hour Shift Pattern: Days nights and weekends 0700-1900 and 1900 to 0700 4 on 4 off Location : Birmingham B3 Role Requirements: SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership :
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer(min 1year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Have an ability to deliver succinct and clear verbal and written reports where necessary.
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Cooperate Security (min 1year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate- Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information center to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager
- Always conduct yourself in a professional manner
- Respond to emergencies
- Deal with conflict in an appropriate manner if required
- Write up incidents to the standard expected by Management
- Carry out ID checks
- Be vigilant to the Health and Safety risks
- Work on own initiative
- Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
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Security Officer - Birmingham, B3 3AY employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Birmingham, B3 3AY
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the Birmingham area. Understanding local regulations and common security challenges can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role emphasises exceptional customer service, be prepared to share examples of how you've successfully handled difficult situations or provided outstanding service in the past.
✨Tip Number 3
Network with current or former employees of Ward Security. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
✨Tip Number 4
Prepare for situational questions that assess your problem-solving skills. Think of scenarios where you had to act quickly or manage conflicts, as these are likely to come up during the interview process.
We think you need these skills to ace Security Officer - Birmingham, B3 3AY
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous security experience in your CV and cover letter. Mention specific roles and responsibilities that align with the job description, such as conducting ID checks, responding to emergencies, and providing customer service.
Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples of how you've effectively communicated in past positions. This could include handling conflicts, providing information to visitors, or writing reports.
Professional Presentation: Given the emphasis on maintaining a professional demeanour, ensure your application reflects this. Use a clean, professional format for your CV and cover letter, and pay attention to your language and tone.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Security Officer position. Mention your SIA licence and any relevant training or certifications that demonstrate your qualifications for the role.
How to prepare for a job interview at Ward Security Limited
✨Showcase Your Security Experience
Make sure to highlight your previous security roles during the interview. Discuss specific situations where you successfully managed security challenges, as this will demonstrate your capability and experience in the field.
✨Emphasise Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated with both staff and visitors in past positions. This could include handling difficult situations or providing clear information.
✨Demonstrate Professionalism
Dress appropriately and maintain a professional demeanour throughout the interview. Your appearance and attitude should reflect the high standards expected in the security industry, as this will leave a lasting impression.
✨Prepare for Scenario Questions
Anticipate questions that may involve emergency situations or conflict resolution. Think through how you would respond to various scenarios, showcasing your ability to remain calm and resourceful under pressure.
