At a Glance
- Tasks: Monitor security systems and coordinate responses to incidents in a corporate environment.
- Company: Join Ward Security, a leader in providing safety solutions.
- Benefits: Earn £15.49 per hour with a predictable 4-on, 4-off schedule.
- Other info: Enjoy continuous professional development in a prestigious setting.
- Why this job: Be the key player in ensuring safety for tenants and visitors.
- Qualifications: Must have valid SIA licenses and experience in a control room.
The predicted salary is between 30000 - 32000 € per year.
Are you an experienced Controller looking for your next professional opportunity? If you have strong coordination skills, can manage multiple tasks simultaneously, and thrive in a fast-paced, operational environment, we would love to hear from you.
Position: Security Controller (Multi-Tenant Corporate)
Rate and Shift Pattern: £15.49 per hour, 4-on, 4-off (Rotating Days & Nights), Hours: 07:00 – 19:00 / 19:00 – 07:00
Location: London E14 4QZ
Role Purpose: As a Security Controller in a high-profile, multi-tenant corporate environment, you are the central hub for all safety and operational activities. You will be responsible for the continuous monitoring of the building’s security systems, acting as the primary point of contact for tenants, and coordinating the response to any incidents. This role requires a blend of technical surveillance expertise, administrative accuracy, and elite customer service.
Key Responsibilities
- Control Room Operations
- Surveillance: Conduct proactive CCTV monitoring across the building to ensure the safety of tenants, visitors, and assets.
- Access Control: Manage the electronic access control systems and temporary badges for contractors or guests.
- System Integrity: Perform regular equipment checks to ensure all cameras are operational and report faults to the management team.
- Emergency Coordination: Deal with fire alarms, medical emergencies, or security breaches, coordinating with on-site supervisors, building management, and emergency services.
- Incident Reporting: Compile detailed, factual, and professional reports for all on-site incidents.
- Situational Awareness: Monitor local news or police alerts that may impact the building’s security posture.
- Administration & Communication
- Digital Liaison: Manage the security inbox, responding to tenant requests, access permit applications, and general inquiries.
- Key Management: Maintain a strict key audit trail, ensuring all physical keys are signed in/out and accounted for at the end of every shift.
- Data Entry & Auditing: Conduct regular control room audits for access control and CCTV systems.
- Service Excellence: Provide a professional and welcoming "front of house" feel via intercoms and radio communications.
Requirements (Essential)
- Licensing: Must hold a valid SIA Door Supervisor or Security Guarding license and a valid SIA CCTV license.
- Experience: Proven experience in a corporate control room or a multi-tenant environment.
- Technical Abilities: Intermediate proficiency in Microsoft Office (Outlook/Excel) and modern Access Control software (e.g. CCure).
- Reliability: Commitment to a 4-on, 4-off roster, including weekends and bank holidays.
- Vetting: Ability to provide a full 5‑year checkable work/education history for BS7858 vetting.
Person Specification
- Calm under pressure: Ability to remain calm and methodical under high‑pressure emergency situations.
- Eye for detail: Naturally observant individual who notices "the small things" that others miss.
- Communication skills: Excellent written English for report writing and a clear, professional speaking voice for radio/phone work.
Competitive hourly rate of £15.49. Predictable 4-on, 4-off work-life balance. Opportunity to work within a prestigious corporate environment. Continuous professional development and training.
Equal Opportunity Statement
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
Security Controller - London - E14 4QZ employer: Ward Security Limited
At Ward Security, we pride ourselves on being an exceptional employer, offering a competitive hourly rate of £15.49 and a predictable 4-on, 4-off work-life balance that allows our Security Controllers to thrive in a prestigious corporate environment. Our commitment to continuous professional development ensures that employees have ample opportunities for growth, while our inclusive workplace culture fosters respect and collaboration among diverse teams.
StudySmarter Expert Advice🤫
We think this is how you could land Security Controller - London - E14 4QZ
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Security Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and situational responses. Think about scenarios you might face in a control room and how you'd handle them. This will show potential employers that you're ready to tackle the challenges head-on.
✨Tip Number 3
Don’t forget to showcase your customer service skills! As a Security Controller, you'll be the face of security for tenants. Be ready to discuss how you've provided excellent service in past roles and how you can bring that same energy to this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Ward Security. Let's get you that job!
We think you need these skills to ace Security Controller - London - E14 4QZ
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in control room operations and security management. We want to see how your skills match the role of a Security Controller, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your coordination skills and ability to handle multiple tasks, as these are key for us in a fast-paced environment.
Showcase Your Communication Skills:Since excellent written English is essential for report writing, make sure your application is clear and professional. We love candidates who can communicate effectively, so let your writing reflect that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as a Security Controller!
How to prepare for a job interview at Ward Security Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Controller. Familiarise yourself with the key tasks like CCTV monitoring, emergency coordination, and incident reporting. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Coordination Skills
Since this role requires strong coordination skills, prepare examples from your past experiences where you've successfully managed multiple tasks simultaneously. Think about situations where you had to stay calm under pressure and how you handled them. This will highlight your ability to thrive in a fast-paced environment.
✨Brush Up on Technical Knowledge
Make sure you're comfortable discussing technical aspects related to security systems and software, especially CCTV and access control systems. If you have experience with specific tools like CCure, be ready to talk about it. This will show that you have the technical expertise needed for the job.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions during the interview, especially regarding emergency situations or tenant interactions. Practice how you would respond to incidents like fire alarms or security breaches. This will help you convey your problem-solving skills and your ability to maintain a professional demeanor in challenging situations.
