Mobile Response Officer Relief - Chiswick
Mobile Response Officer Relief - Chiswick

Mobile Response Officer Relief - Chiswick

London Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Mobile Response Officer, ensuring security through patrols and rapid response.
  • Company: Ward Security provides top-notch security solutions across the UK with a focus on people and service.
  • Benefits: Enjoy perks like a company vehicle, gym discounts, cinema tickets, and a supportive work environment.
  • Why this job: Experience a dynamic role with career growth opportunities in a friendly, inclusive culture.
  • Qualifications: Must have a valid SIA Door Supervisor Licence and UK Manual Driving Licence; security experience preferred.
  • Other info: Flexible zero-hour contract with night and weekend shifts available.

Chiswick, London, UK

Job Description

Posted Tuesday 1 July 2025 at 00:00

Do you have previous security experience and hold a UK Manual driving licence? Can you work independently while maintaining a high level of professionalism? Are you looking for a fast-paced, dynamic role where no two days are the same?

…Apply now!

We are seeking ReliefMobile Security Officers to join our security team, providing rapid response and proactive patrolling across multiple client sites. This role requires a high level of vigilance, strong problem-solving skills, and the ability to manage security concerns efficiently. You will be responsible for locking and unlocking premises, responding to alarms, and conducting site patrols as required.

Job Title:Relief Mobile Security Officer (Zero Hours)
Pay Rate:
£13.39 per hour
Shift Pattern:
Nights and Weekends
Location:
Chiswick and surrounding areas
Role Requirements:
Full UK Manual Driving Licence & SIA Door Supervisor Licence

Benefits Include:

  • Company vehicle provided for patrols
  • Financial support for SIA Licensing and renewals
  • Company Pension Scheme
  • Life Assurance benefits
  • Career progression, training, and development opportunities

Additional benefits via our ReWard membership :

  • Discounted gym memberships
  • Savings at major retailers and travel providers
  • Restaurant and supermarket vouchers
  • Cinema tickets
  • Access to a 24/7 Employee Assistance Programme

Main Duties:

  • Conduct regular mobile patrols to ensure security across client sites
  • Respond quickly to alarms and security concerns raised by the Network Operations Centre (NOC)
  • Lock and unlock client premises as required
  • Operate a company vehicle safely while traveling between sites
  • Document and report all incidents, including security breaches, accidents, or unusual occurrences
  • De-escalate conflicts and disputes calmly and professionally
  • Maintain a high standard of customer service while engaging with clients, staff, and visitors

Must Haves:

  • ValidSIA Door Supervisor Licence
  • FullUKManual Driving Licence
  • Previous experience in a mobile security role (preferred but not essential)
  • Strong customer service and communication skills
  • Ability to think quickly and solve problems under pressure
  • Positive attitude towards people and challenges
  • Ability to work independently and respond flexibly to different locations

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

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Mobile Response Officer Relief - Chiswick employer: Ward Security Limited

At Ward Security, we pride ourselves on being an excellent employer, offering a dynamic and fast-paced work environment for our Mobile Response Officers in Chiswick. With a strong focus on employee growth through our in-house Training Academy and Leadership Development Programme, we ensure that our team members are well-supported in their career paths. Additionally, our commitment to wellbeing, inclusivity, and a range of attractive benefits, including financial support for SIA licensing and a comprehensive rewards membership, makes us a standout choice for those seeking meaningful and rewarding employment.
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Contact Detail:

Ward Security Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Response Officer Relief - Chiswick

Tip Number 1

Familiarise yourself with the specific security protocols and procedures relevant to mobile response roles. Understanding the nuances of rapid response and proactive patrolling will help you stand out during interviews.

Tip Number 2

Highlight any previous experience in security, even if it’s not directly related to mobile roles. Emphasising your problem-solving skills and ability to work independently can make a strong impression.

Tip Number 3

Demonstrate your customer service skills during any interactions with the hiring team. Since this role involves engaging with clients and visitors, showcasing your ability to maintain professionalism under pressure is key.

Tip Number 4

Be prepared to discuss how you would handle various security scenarios. Practising responses to potential situations can help you convey your quick-thinking abilities and readiness for the dynamic nature of the job.

We think you need these skills to ace Mobile Response Officer Relief - Chiswick

Valid SIA Door Supervisor Licence
Full UK Manual Driving Licence
Strong Customer Service Skills
Effective Communication Skills
Problem-Solving Skills
Ability to Work Independently
Vigilance and Attention to Detail
Conflict De-escalation Techniques
Flexibility in Response to Different Locations
Incident Reporting and Documentation
Time Management Skills
Professionalism in Conduct
Ability to Work Under Pressure
Knowledge of Security Protocols

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasise any previous security experience you have, especially in mobile security roles. Mention specific duties you've performed that align with the responsibilities listed in the job description.

Showcase Your Skills: Demonstrate your problem-solving skills and ability to work independently. Use examples from past experiences where you successfully managed security concerns or de-escalated conflicts.

Include Required Licences: Clearly state that you hold a valid UK Manual Driving Licence and an SIA Door Supervisor Licence. This is crucial for the role, so make it prominent in your application.

Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Relief Mobile Security Officer position. Use keywords from the job description to ensure your application stands out.

How to prepare for a job interview at Ward Security Limited

Showcase Your Security Experience

Make sure to highlight any previous security roles you've held, especially if they involved mobile patrols or rapid response. Discuss specific situations where you demonstrated vigilance and problem-solving skills.

Demonstrate Your Driving Skills

Since a full UK Manual Driving Licence is essential for this role, be prepared to discuss your driving experience. Mention any relevant driving courses or certifications that showcase your ability to operate a company vehicle safely.

Emphasise Customer Service Skills

This role requires strong customer service abilities. Be ready to share examples of how you've effectively communicated with clients, staff, and visitors in past positions, particularly in high-pressure situations.

Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle security concerns and conflicts. Think of scenarios where you had to de-escalate a situation or respond quickly to an alarm, and explain your thought process during those moments.

Mobile Response Officer Relief - Chiswick
Ward Security Limited
Location: London

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