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- Tasks: Safeguard a prominent facility while providing exceptional customer service.
- Company: Join Ward Security, a leader in security services across the UK.
- Benefits: Enjoy competitive pay, SIA licensing support, and discounts on gym memberships and retail.
- Why this job: Make a real impact by ensuring safety and professionalism in a dynamic environment.
- Qualifications: Must have a valid SIA licence and excellent communication skills.
- Other info: Opportunities for career growth through training and development programmes.
The predicted salary is between 12 - 18 £ per hour.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role Requirements:
- SIA License
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Corporate Security (min 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main duties:
- Act as a point of contact and information center to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager.
- Always conduct yourself in a professional manner.
- Respond to emergencies.
- Deal with conflict in an appropriate manner if required.
- Write up incidents to the standard expected by Management.
- Carry out ID checks.
- Be vigilant to the Health and Safety risks.
- Work on own initiative.
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
Security Officer - E1, London employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - E1, London
✨Tip Number 1
Get your SIA licence sorted if you haven't already! It's a must-have for this role, and having it ready shows you're serious about the job. Plus, we can help with financial support for licensing and renewal!
✨Tip Number 2
Brush up on your communication skills! As a Security Officer, you'll be the go-to person for staff and visitors. Practising clear and concise communication will make you stand out during interviews.
✨Tip Number 3
Show off your customer service experience! Highlight any past roles where you’ve dealt with the public or managed conflicts. We love candidates who can keep a professional demeanour while providing exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits we offer, like training opportunities and discounts!
We think you need these skills to ace Security Officer - E1, London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous security experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing those relevant details!
Communicate Clearly: Since excellent communication skills are a must, ensure your application is clear and concise. Use straightforward language and structure your thoughts well – it’ll show us you can communicate effectively!
Professional Presentation Matters: Your application should reflect the professional demeanour we’re looking for. Pay attention to formatting and grammar, as this gives us a glimpse of how you present yourself in a work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ward Security Limited
✨Know Your Security Basics
Brush up on your security knowledge and be ready to discuss your previous experience. Highlight specific situations where you successfully handled emergencies or conflicts, as this will show your ability to stay calm under pressure.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've provided exceptional customer service in the past, whether in person or over the phone.
✨Dress to Impress
Maintain a professional appearance that reflects the high standards expected in the security sector. Make sure your attire is clean, neat, and appropriate for the role, as first impressions matter!
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security challenges. Think about how you would respond to various scenarios, such as dealing with difficult visitors or emergency situations, and be prepared to explain your thought process.
